Daryl James Uy

I am a highly versatile and tech-savvy Virtual Assistant with over a decade of professional experience that spans technical support, digital marketing, and creative design. My career has been defined by a unique ability to bridge the gap between complex technical troubleshooting and high-level creative execution. With a formal education in Fine Arts and a professional history supporting global giants like Microsoft and Xbox, I offer a rare hybrid skill set that allows me to manage every aspect of a client’s digital presence.

In my most recent roles, I have transitioned from a "doer" to a marketing manager, where I was responsible for developing Standard Operating Procedures (SOPs) and preparing to lead teams. I specialize in managing the "heavy lifting" of digital operations, including website management, newsletter automation, and social media strategy. I am deeply proficient in a wide range of industry-standard tools, including GoHighLevel, WordPress, Squarespace, and Active Campaign. On the creative side, I leverage my background in Fine Arts to produce high-quality visual content using Adobe Photoshop, Illustrator, and Lightroom, as well as video editing through CapCut and Descript.

My technical foundation is exceptionally strong, having spent years as a Technical Support Specialist resolving complex software and device-related concerns. I am comfortable navigating professional CRMs such as Microsoft Dynamics 365, Oracle, and Amazon Connect. This technical fluency means I don’t just follow instructions; I understand the systems I am working in, allowing me to troubleshoot issues independently and optimize workflows for better efficiency.

Beyond my technical and creative skills, I am a clear and effective communicator. I have extensive experience in customer service, sales, and B2B content writing, which helps me craft compelling copy that resonates with audiences. I am based in Davao City and operate from a dedicated home office equipped with a reliable high-speed fiber connection to ensure seamless collaboration with international clients. I am a proactive problem-solver who values growth, efficiency, and long-term professional partnerships. Whether you need someone to manage your daily administrative tasks, design your marketing assets, or build out complex automated workflows, I have the experience and the dedication to help your business thrive.