DARYL GEORGE ENRIQUEZ
Blk 10 L4 Saturn St., Victor's Place, Tigatto, Davao City Davao del Sur 8000 PHILIPPINES| (H- |
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Professional Summary
Administrative professional who goes above and beyond basic administrative tasks and takes on
multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills
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Customer service
Microsoft Office
Time management
Data entry
Research
Writing
Project Management
Familiar with GSuite
Work Experience
Executive Assistant
Milestone Migration – Perth, Western Australia
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After my stint in SignIQ, I was given another opportunity to work with a migration agent based in
Australia.
Helped with administrative tasks (calendar and email management), appointment setting,
preparation of Immigration application, etc.
Drafted Facebook content for the Milestone Migration page.
Customer Support
SignIQ – South Melbourne, Victoria, Australia
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07/2015 to 10/2017
While being a VA Supervisor, I also handled an Australian account called SignIQ - creators of a
ticketing software that automize the creation and printing of tickets and promos.
Ensured superior customer experience by addressing customer concerns, demonstrating
empathy and resolving problems on the spot.
Answered an average of 15-25 calls per day by addressing customer inquiries, solving problems
and providing new product information.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
VA Supervisor
I-Pepper Virtual Network - Davao City, Philippines
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10/2017 to Current
01/2015 to Current
Oversaw daily office operations for the dayshift team with a total of 10 people.
Composed and drafted all outgoing correspondence and reports for managers.
Reduced overhead by taking on more responsibility with creative and administrative projects.
Planned and executed all aspects of office headquarter move.
Writing Tutor
Netsourcephil, Inc. – Quezon City, Metro Manila, Philippines
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Guide students through a revision process as their draft develops.
Help students develop a better understanding of the conventions of high school and collegelevel prose by analyzing assignments, listening and responding to students' drafts, and introducing
students to various writing strategies.
Help students discover a focus or thesis, finding the appropriate tone or voice, re-envisioning
organization and structure, exploring ways to fully develop ideas and points – these are the first
concerns of a writer, and should be the first concerns of the writing tutor. Other, local revision
concerns – sentence structure, grammar, punctuation, spelling, and usage – come later.
Executive Virtual Assistant
I-Pepper Virtual Network - Davao City, Philippines
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08/2010 to 11/2010
Conducted surveys about law and politics through phone calls to the US.
Content Writer
SEO Silverado Specialists – Davao City, Philippines
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03/2009 to 11/2011
Educated Japanese students in the basics of English grammar and conversational speaking.
Assigned lessons and corrected homework.
Worked with an average of 8 students per class.
Market Researcher
SSI (formerly Opinionology)
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03/2011 to 07/2012
Worked as virtual assistant to various clients from US, Canada, UK, and Australia. Handles a variety
of tasks like administrative, general office support, project management, research, customer
support, and copywriting.
English Tutor
Rarejob Philippines Incorporated – Quezon City, Metro Manila, Philippines
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10/2012 to 01/2016
05/2010 to 07/2010
Wrote keyword targeted articles about T2 connection and Timeshare properties.
Education
Bachelor of Arts in Communication Arts
Major in Media Arts – University of the Philippines Mindanao
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2006 to 2010
Student government representative.
Coursework includes: Speech and Communication, Theater, and Media Arts.
Character References
EDELYN CATIBAYAN
Team Manager, New MarketLink Pharmacy Corporation-0905 -
PAULA GESMUNDO UY
Owner, Business Grade Virtual Assistants
0917 -
