Purok Bayanihan, Motong
Dumaguete City, Negros Oriental 6200
Contact Number:-
Email Address:-
CAREER FOCUS
A Certified Student Affairs and Services Specialist with progressive experience in creating holistic student services and programs. Skilled in sales and marketing which helped in organizing student activities that promotes leadership, confidence and social interaction skills. An adaptable and transformational leader with the ability to work independently, making critical decisions when challenges arise and developing opportunities to help achieve institutional goals.
SUMMARY OF SKILLS & COMPETIENCIES
Student Service Excellence & Development
Self-Motivated Professional
SAS Event Planning
Staff Management
Highly Organized
Team Leader and Team Player
Results-oriented
Highly Innovative & Flexible
Facilitating, Teaching, and Influencing
Communication
ACCOMPLISHMENTS
Certified Student Affairs and Practitioner through PAPSAS – UST CHED Grant
Received the highest score of 96% for Ordinary Life Licensure Examination amongst my batch
Received a Certificate of Accomplishment for ISO Quality Assurance Training in Dubai, UAE
EDUCATION
May 2019
Certified Student Affairs and Services
PAPSAS – UST SAS CDP
Cebu City, Philippines
June 2016 to present
Doctor in Public Administration
Silliman University
Dumaguete City, Philippines
June 2010 to March 2012
Master in Public Administration
Silliman University
Dumaguete City, Philippines
September 2007 to May 2008
Master in Criminal Justice (Online Program)
Boston University
Boston, Massachusetts, USA
June 2000 to March 2005
Bachelor of Arts (Major in Political Science)
Silliman University
Dumaguete City, Philippines
PROFESSIONAL EXPERIENCE
January 2018 – present
FOUNDATION UNIVERSITY
Dumaguete City, Philippines
Dean, Office of Student Life
Create and revise policies that is in line with CHED mandate
Create holistic student development programs and services
Come up with different workshops and lecture-series to improve students well-being and create awareness such as communication workshop, deportment workshop, dynamics of transformational leadership, drug awareness, and the like
Develop Career Development Programs and Services to equip our students with the right tools and confidence upon graduation
Oversee all other departments under my office (Guidance, Clinic, Student Government, Student Organizations, Student Assistants, Scholarship, NSTP, and Cultural)
Coordinate with AFS Intercultural Programs for the Inter-Cultural Exchange Student from around the globe.
Establish the Disciplinary Board that helps in ensuring that student discipline are carried out accordingly without bias and with due process.
Improve the Scholarship Program of the University (Working Scholarship, Cultural Scholarship, and Athletic Scholarship)
November 2016 – March 2017
UNIONBANK OF THE PHILIPPINES
Dumaguete City, Philippines
Relationship Manager
October 2014 – November 2016
BPI – PHILAM LIFE ASSURANCE CORPORATION
Dumaguete City, Philippines
Bancassurance Sales Executive
Retained 96.71% of policyholders during annual renewal period
Interview prospective clients and discuss any existing coverage
Process applications, payments, corrections, endorsements and cancellations
Promote BPI PHILAM’s products
Upsell agency products and services
Present insurance policy options to clients based on their needs and goals
May 2013 – May 2014
NSTYLE INTERNATIONAL
Dubai, UAE
Executive Assistant
Plan travel arrangements for CEO, General Manager and other Head Directors
Schedule Board of Directors meetings and prepare meeting materials and agendas
Collaborate with other administrative team members, human resources and the finance department on special projects and events
Write and distribute meeting minutes to appropriate individuals
Create and maintain computer- and paper-based filing and organization systems for records, reports and documents
Plan meetings and prepare conference venues
Create PowerPoint presentations for business development
Design the company brochure
Designed and edited the Franchising Manual for business partners abroad
Collaborate with HR in the preparation of company's employee handbook and HR forms
Managed the company's rewards program for our clients
July 2012 – February 2013
TIERRA ALTA RESIDENTIAL RESORT
Dumaguete City, Philippines
Resort Manager
Performed bookkeeping activities, such as balancing accounts and conducting nightly audits
Assist guests with any special requests during their events
Increase the resort's revenue, profits and market share through promotional events
Served as public relations representative for the resort
Monitored the appearance and performance of all the staff
Fostered strong working relationships with all resort departments
Created Employee Handbook, company's mission and vision, objective and goal settings
March 2010 – December 2012
NYX INCORPORATED
Dumaguete City, Philippines
Freelance Writer
Research and write articles with specific keywords counting
Write blogs and content articles for web pages
July 2006 – August 2007
GULF COMMERCIAL GROUP
Dubai, UAE
Sales Coordinator and Quality Assurance Coordinator
Mentored, coached and trained team members regarding quality assurance for ISO
Conduct site inspection together with my team to check that all company departments are adhering to ISO standards
Trained all new sales employees on effective techniques
Handles client complaints, inquiries and orders
Acts as a point of contact to all sales representatives who are in the field
Served as a liaison between the Finance Manager, Logistics Manager and the Engineering Department regarding purchase orders
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Trained new employees on company customer service policies and service level standards
May 2006 – June 2006
GHOBASH TRADING
Dubai, UAE
Human Resource Assistant
Conduct pre-employment and post-employment processes (job interview and exit interviews for company leavers)
Prepare shortlisted candidates for final selection processes
Assist training and development team with all aspects of training coordination
Manages employees 201 files
June 2005 – December 2005
JAC MEDICAL
Dumaguete City, Philippines
Medical Representative
Generated high volume of referrals
Established new customer accounts
Informed management of special sales and service issues
Evaluated competitors and performed market research
Conduct product presentation to Hospital staffs
SUMMARY OF TRAININGS
AS PARTICIPANT:
July 2019 – Benchmarking (FEU, ATENEO, & UP Manila)
March 2019 – Seminar on the Proper Handling of Sexual Harassment and Bullying Cases (Cebu City)
November 2018 – NSTP Youth Summit (Baguio City)
September 2018 – PAPSAS Interactive youth Forum and Workshop for the Student Leaders (Bohol)
May 2018 – Training of Trainers on Disaster Risk Reduction and Management (Cebu City)
November 2016 – Sales Training with Unionbank (Manila)
October 2014 – Sales Training with BPI – Philam (Manila)
April 2007 – ISO “Internal Audit Training Workshop” (Dubai, UAE)
March 2006 – Management Skills for Executive Secretaries (Dubai, UAE)
February 2006 – Self Correspondence (Dubai, UAE)
AS ORGANIZER
August 2018 – In partnership with AFS Intercultural Programs Philippines
REFERENCES
Ms. Kristine Carl Bartonico
Head, Guidance Office
Foundation University
Dr. John Robert General
Dean, College of Nursing
Foundation University
Dr. Edna T. Calingacion
Dean of Students
Silliman University