Darwing Urbina

Over eight years of experience in the BPO industry, I have developed a solid track record in dynamic and multicultural environments, standing out for my customer-centric approach and commitment to operational excellence. My ability to deliver high-quality customer service is complemented by a strong attention to detail, excellent communication skills, and a collaborative attitude that fosters teamwork. Additionally, I possess critical thinking skills for effective problem-solving and strategic decision-making. I am fluent in English, Spanish, and Portuguese, allowing me to interact and support clients in diverse global markets.