In charge of leading and delivering client engagements that help identify, design, and implement creative business solutions for our company.
Responsible for providing excellent customer service and determining the needs of our clients. I also oversee the quality of deliverables, employee development and managing team relationships effectively to ensure exceptional performance; as well as participate in the development and presentation of proposals for business development. Establish operations objectives and work plans; and conduct regular meetings to improve productivity, product knowledge, and customer satisfaction.
Currently Managing:
FL's Largest Travel Agency Contact Center
Food Delivery Agency Contact Center
FL Solar Company Lead Gen
Miami's Largest IT Hardware Reseller Sales Dept
ELD Service Provider Tech Support Dept
Miami Based Trucking Company Admin Services
Telecom and IT Services Provider Tech Support Dept