DARRELL BELARO
CERTIFIED TRAINER
PROFILE
CAREER SUMMARY
Looking for challenging Training and
Development position where
executing and demonstrating different
company policies will drive the performance
of operations
Certified Trainer
IQor Philippines (ATT ISM) | December 2017 to October 2020
Solid understanding of training delivery and
presentation skills to different types of learners
Work closely with Team Leaders, Managers and Senior
Manager to adapt the environment in the operations
inside the training class
Designs basic curriculum modules to enhance the
effectiveness of the programs and procedures to
different learning curves
Demonstrates ability to show, enhance and improve
the different aspects of call flow in partnership with
Quality
Provides instruction and resourcing in presentation
skills, customer service, train-the-trainer and other
development programs for employees
AWARDS AND
ACHIEVEMENTS
• 2019 TOP Trainer for ATT
• Level 3 Certified Trainer for ATT
• Level 3 Certified Trainer for IQor Philippines
SEMINARS AND
TRAININGS
• Leadership Academy Training
• Peak Performance Qoaching
• Basic Facilitation Training 101
SKILLS
• Training and Development Skills
• Excellent Communication Skills
• Master in Microsoft Office
• Goal Oriented
• Sales Experience
Customer Service Representative
IQor Philippines | March 2017 to December 2017
Take an active role in educating customers about our
clients products and services
Deliver amazing customer service through effective
and timely resolution of various customer inquiries and
concerns
Communicate and follow instructions for one call
customer resolution
Sales Representative
IBEX Global (AT&T) | January 2016 to March 2017
Maintains positive relationship with customers to
provide their wants, needs and interests
Selling products and services using different sales
techniques depending on the customer's profile
HOW TO REACH ME
EDUCATIONAL TRAINING
Home: -
Cell:-
Email:-
Cavite State University
Bachelor of Science in Biology, 2016
Undergraduate
Cheerleader Varsity
Official State University Scholar