Darlyne Joed B Agayan

DARLYNE JOED AGAYAN VIRTUAL ASSISTANT SKILLS Amazon Advertising / Amazon Pay-per-Click Product Launch via Amazon PPC Amazon SEO & Organic Ranking Strategies SEO/Keyword Research Campaign & Listing Audit Campaign Set-up, Troubleshooting & Optimization Bulk File operations Amazon Ads Reports and Analysis Competitor Analysis TOOLS/SOFTWARE Helium10 Unicorn Smasher Jungle Scout Amz Scout Amazon Seller Central Google docs sheet Microsoft EXCEL Canva MS Office PROFILE As a data-driven professional, I possess expertise in analyzing fundamental metrics to drive organic rankings. I am committed to making informed decisions that foster collaboration. As a collaborative team player, I constantly seek opportunities to harness the power of diverse perspectives and skill sets within the team, propelling remarkable growth for your business. With a proactive mindset, I will closely monitor your Amazon PPC campaign, leveraging data analysis to identify optimal prospects, bidding strategies, and budget optimization. WORK EXPERIENCE/ SKILL ADVANCEMENT PROGRAMS Telemarketer- Medicare Digitel / September 2022 - February 2023 Utilized persuasive communication skills to highlight the unique value propositions of our offerings and address objections. Strived to meet and exceed 20-weekly conversion targets. Efficiently manage and update customer information and sales progress in our CRM system. Fulfillment Associate Amazonation- Apprenticeship / July 2021- July 2022 Recorded customer interactions, orders, and issue resolution from the generated reports, and offer insights on the listings to enhance product visibility. Collaborated with teams to share constructive feedback to effectively optimize listing from A-Z and ensure a seamless AMZ fulfillment experience. Continual growth through active participation in training, upskilling, and knowledge-sharing opportunities to enhance Amazon VA skills and knowledge. DARLYNE JOED AGAYAN VIRTUAL ASSISTANT CERTIFICATIONS AMAZON PAY-PER-CLICK Filipino Pay-per-Click Masters PH 2023 AMAZON SELLER VA (ELITE MASTERCLASS) Amazonation PH/ October 2021 FREEDOM TICKET Helium 10 / September 2019 AMZ Advertising Learning Console SEO Strategy /UDEMY CONTENT STRATEGY & MARKETING UDEMY 120 -HOUR TESOL CERTIFICATION U n l o ck your pa t h t o s u c c e s s ! Let's collaborate! ACCESS my portfolio HERE! Let's reach out today! Customer Service Representative Legato Health Technologies / October 2020 - March 2021 Generated member eligibility quotes and deliver corresponding responses covering benefits, provider contracts, and claims. Provided exemplary customer service to address customer pain points, ensuring thorough information delivery. English Instructional Specialist ABC360 / May 2019 - September 2021 Successfully managed a monthly roster of over 700 plus students. Developed 80 comprehensive lesson plans. Facilitated rapid language proficiency growth, enabling students to confidently converse within just one month. EVENT ORGANIZER (PARTNERSHIP) Zabelle PropShop/- Created captivating theme concepts tailored to the target audience. Successfully executed large-scale projects hosting 300+ guests. Orchestrated budget planning, venue bookings, supplier and client coordination, and logistics management, and delivered comprehensive post-event reports. MARKETING ASSISTANT Shasta Nail Spa/ Feb 2015- Oct 2016 Executed effective strategies (SWOT), and marketing campaigns to maintain market visibility. Monitored ongoing marketing initiatives, making necessary improvements for business stability. Successfully reversed declining trends, achieving a 35% increase in profit margin. HIGHER EDUCATION BACHELOR'S DEGREE- MARKETING MANAGEMENT La Consolacion College Bacolod-