- Reply rate:
- 4.0%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 33 years old
- Location:
- Matagalpa, Matagalpa, Nicaragua
- Experience:
- 8 years
Education- Holy Spirit Elementary School
La Trinidad, Estelí. Nicaragua
- Holy Spirit High School
La Trinidad, Estelí. Nicaragua.
Superior Education
Marketing and publicity (UAM)
Managua- Nicaragua
Marketing (UNICIT)
Managua- Nicaragua
Working Experiences
OCLINICALS
Appointment setter
From 09/05/2019 - 03/20/2019
DIVINO NIÑO PEDIATRICS
Administrative virtual assistant.
From 02/06/2018 to 07/23/2019
Work at home.
OPTICALL BPO
My Refractive Services - Certified Refractionist.
From 03/17/2017 to 01/28/2018
Managua- Nicaragua
ONELINK BPO
Fitbit- Customer Service Specialist (Emails)
From 02/20/2016 to 03/01/2017
Managua- Nicaragua
LGMD SOLUTIONS
Medical billing specialist
From 10/01/2014 to 02/06/2016
Managua- Nicaragua
SITEL NICARAGUA
Capital One - Customer Service Agent
From 04/04/2012 to 09/14/2013
Managua- Nicaragua
Skills
Excellent communication skills (written and verbal).
Time management skills
Detail oriented.
Experience doing customer service through email, chat, voice.
Positive attitude and language.
Multitasking
Confidence
Adaptability
Desire to learn
Professionalism
Additional Information
Courses:
Certificate on computer software.
European Academy - English level 25
Office systems - Word, Excel, Power point
Hobbies:
Reading, singing, playing the piano, dancing.
Lenguages:
Spanish: Native
English: Native
