Curriculum Vitae
Name:
Address:
Email:
Tel:
Date of Birth:
Sex :
Nationality:
Marital Status:
Type of Driver’s Licence Held:
Darlene(Daine) Helen Khan
10F Cheviot Road, Waterfalls Harare- September 1970
Female
Zimbabwean
Divorced
None
EDUCATION
The name of the School/College
ROOSEVELT HIGH SCHOOL
O’ Levels
Subjects Passed
English Language
Mathematics
English Literature
Geography
Biology
History
Year(s)
1984 TO 1986
PROFESSIONAL QUALIFICATIONS/CERTIFICATES/IN-HOUSE TRAINING
Course
Digital Marketing.
Advanced Successful Secretaries
Office Administration
AS400 for New Users OE98
AS400 System Operator Workshop
CC Mail 6.0 Client Access/CC Mail Admin
Microsoft Office
Excel, Word, PowerPoint, Access,
Visual Basic Version 6
Outlook 98
Hyperion Accounting Version 5.1.2
Hyperion International
Hyperion International
Pitmans Computerised Bookkeeping
and Accounts Level I
Lotus Smartsuite
Lotus 1-2-3
WP 5.1 & 6.0
MS-DOS
Tetraplan, Tetra 2000
Payplus
Elite Accounting III
Internet Explorer 5.0 and E-mail
Company
Google
Reckitt
Reckitt
Reckitt
Reckitt
Reckitt
College
Google Skills for Africa
Speciss College
Speciss College
IBM
IBM
IBM
Reckitt
Reckitt
Reckitt
Reckitt
Reckitt
Reckitt
Reckitt
Sutherland
Sutherland
PC Learning Centre
Global Technology
Global Training in Singapore February 2000.
Global Training in London June 2001
Open Learning Ct- Distinction
Reckitt
Barco
Barco
Barco
Barco
TPK Products
TPK Products
AMC Motors
In-house training
Abtronics Computer College
Abtronics Computer College
Abtronics Computer College
In-house training
In-house training
In-house training
In-house training
ATTRIBUTES
Hardworking and can work under pressure
Honest and reliable
Quick learner and enthusiastic
Excellent interpersonal and communication skills
Self motivated with well developed IT skills combined with a flexible attitude to work.
A critical thinker with strong analytical skills
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Strong team-player
Good organisational skills developed in a variety of deadline orientated situations.
Get on well with people at all levels, easily making good working relationships.
Seek out new responsibilities irrespective of reward and recognition.
Strive for quality in everything I do.
CAREER OBJECTIVE
To use my good analytical skills and strong background in administration and the secretarial field to ensure complete,
on-time and organized processing of systems, submission of reports, completion of daily & monthly schedules and any
other duties allocated.
EMPLOYMENT HISTORY
(1)
Job Title
Liaison Matron
Waterfalls Trust Old People’s Home
Year(s)
JANUARY 2022 TO PRESENT
Duties
Front office contact for all Visitors to the home.
Basic duties as assigned by Manager.
Backup for Matron when off duty and on leave.
Function co-ordinator with assistance of Matron.
Donation drives.
Typing of all spread sheets for record keeping purposes.
Keeping record and costing of all incoming donations.
CURRENT EMPLOYER PLEASE DO NOT CONTACT WITHOUT PERMISSION
(2)
Job Title
Secretary to Managing Director
Ericom Communications (Pvt) Ltd – PABX’s, telephones and repairs
Year(s)
AUGUST 2010 TO MAY 2018
Duties
Basic secretarial duties for Managing Director.
Diary management and update.
Correspondence and downloading of all company email.
Invoicing and reconciliation of tenants.
Planning and organising of company functions.
Filing.
Company buyer
Petty Cash
In charge of stocks and stationery for all departments
Shipping
Any other duties as assigned by Managing Director.
(3)
Job Title
Finance Directors Secretary/Administration Secretary
Reckitt Benckiser Zimbabwe – International Manufacturers and Exporters
of Household Chemicals (Jik/Dettol/Cobra)
Year(s)
SEPTEMBER 1998 TO MARCH 2008
Reason for leaving – Company Liquidation
Duties
Confidential work for Financial Director
Budget schedules for salaries and wages.
Department budget schedules.
Hard audit schedules and then roll over for 3 months to year end schedules.
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Preparation of stock taking instructions.
Preparation of year end schedules for Pricewaterhouse.
Submission of audit schedules within 10 day deadline at year end and final completion for submission to head
office.
Weekly/Monthly/Annual reporting – Monthly preparation of reports for Management meeting.
Submission of Financial Accounts within 7 days of year end.
Typing Minutes of company.
Typing Annual Return & CR14 and submitting to Registrar of Companies.
Insurance claims – in charge of all insurance claims obtaining quotations, police reports and following claim
through to final settlement.
Basic secretarial duties for Departmental Managers (Sales/Human Resources/Supply) but occasionally assists
Accountant, Costing Accountant & 6 Accounts Clerk – Duties include typing, detailed spreadsheets, appointment
booking, filing, security booking for managers, and maintenance of company boat and Nyanga cottage.
Maintenance of fax machine ensuring all faxes are copied and sent to recipients and distribution file.
Maintenance and downloading of company online banking facility.
Preparation of R.T.G.S payments to suppliers.
Preparation of all foreign payment applications.
Assists members of staff with any computer problems and any other computer assignments as instructed by I.T.
Manager i.e. obtaining quotations for supply of equipment.
Internet browsing to check market trends and any other content as request by Management.
Computer consumables – Order and monthly usage analysis and stock take.
Motor Vehicles – Keep updated copy of motor fleet schedule, prepares annual licensing, radio licensing and
insurance premium.
Achievements
1. Before the appointment of a I.T. Manager assisted the staff with the following: Computer maintenance (hardware&software) of PC’s as detailed below. This also applied to new PC’s which were
assembled and then loaded with the applicable software.
1)Connection of PC’s to network.
2)Loading, implementation and upgrading of software.
2)Basic problem solving and maintenance weekly backups.
AS400 – daily backups and basic problem solving.
Windows NT backup of 2 servers.
Liaison with computer maintenance companies regarding problems requiring advanced problem solving.
Stationery & hardware control of all computer related items – disks, network cards, fly leads etc.
2. Before the appointment of a Finance Manager assisted with Global Reporting using Hyperion 5.1.2
Hyperion Enterprise – Input of data for month end financial accounts to London with assistance of the
Accountant.
Basic problem solving.
3. Other
Created efficient solutions by linking spread sheets and creating formulas for Hyperion Enterprise. This reduced
the labour from 3 hours to 1 hour.
Implemented Continuous Improvement projects as requested by Management to cut down on company costs.
Internal Computer Maintenance, Recycle Disks/CDs, Reuse A4/A3 Paper, Recycle Computer Consumables, Sell
Shredded/Scrap paper.
(4)
Job Title
Secretary to Managing Director
Amalgamated Motor Corporation
Year(s)
9 MARCH 1998 TO AUGUST 1998
Duties
Receipt & recording of telephone calls.
Acknowledgement & announcement of visitors.
Photocopy & distribution of faxes received and transmission of outgoing faxes.
Typing & posting of correspondence.
Filing of documentation into correct files.
Opening of e-mail & distribution.
Send & receipt of e-mail and Internet browsing for the MD.
Keeping of MD’s diary.
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Receipt
Reason for leaving
-
Lack of job satisfaction. Two hour work schedule from eight hour work day.
(5)
Job Title
Secretary to Three Director’s
TPK Products
Year(s)
APRIL 1995 TO AUGUST 1997
Duties
Daily schedule and instruction of new installations with the team and their relevant managers.
Prepared documentation for new clients i.e. introductory letters, guarantees, and questionnaires.
Liaison with existing and new clients. Top priority was to ensure that new clients were advised of installation
dates and other consequential information. I was also responsible for resolving existing clients complaints,
received, both verbally and by correspondence.
Supervised Buying department. I ensured that competitive buying was practiced by companies’ buyers. I was also
responsible for the authorization of stock quantities purchased by Buying department.
General secretarial duties. Preparation of quotations; typing +/-60wpm, operating of fax machine; ordering of
stationery for all departments; petty cash; daily reconciliation of debtors cash collection; banking and receipting.
Computer input. I checked, fed and prepared information pertaining to the print of reports for stores and creditors
department.
Prepared monthly sales analysis and debtors listing. Costed +/- 200 job cards on a daily basis.
Achievements
I implemented the computerization of debtors, creditors and stock warehouses using Tetraplan and Elite
Accounting III.
Reason for leaving
-
Company Liquidation
(6)
Job Title
Girl Friday
Barco Chemical Corporation
Year(s)
NOVEMBER 1991 TO NOVEMBER 1993
I joined Barco Chemicals as a temp. On termination of my contract I was offered permanent employment. I held
numerous positions within the company.
Assistant to Office Manager; Debtors Data Capture Clerk; Cash Counter Sales Representative; Assistant to Technical
Manager
Duties
Position held at resignation was Stock Data Capture Clerk. I have an excellent knowledge of products pertaining
to the chemical industry, and my in-house training includes.
Tonnage and commission calculation for sales department.
Typing 60wpm (electric & manual typewriters), operating fax/telex machine and switchboard.
DETAILED INPUT OF DATA FOR DEBTORS DEPARTMENT
-
-
daily process of invoices and credit notes.
update, print and check of month end reports and daily sales.
period end procedure and preparation of detailed spread sheets using Tetra 2000 for Debtors.
DETAILED INPUT OF DATA FOR STORES DEPARTMENT
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-
Issue of raw material and packaging.
Manufacture of locally produced products.
Receipt of all incoming stores related items.
Code authorization and allocation for new products.
Verification of MIS balances, and final stock balance of Kardex and computer stock for 15 warehouses.
Inter-branch transfers between Harare and Bulawayo and period end procedure using Tetra 2000.
Reason for leaving
-
Seeking a more challenging position
(7)
4
Job Title
Year(s)
Operations Supervisor
OCTOBER 1988 TO MARCH 1991
Freight Forwarders of Zimbabwe
Duties
Supervised daily collection (from airport), and delivery of courier material.
Liaison with head office and international centres, getting feedback on daily deliveries.
In charge of petty cash, telex and fax machine.
Organised and liaised with British Airways and Air Zimbabwe to ensure smooth transit of on-board couriers.
Prepared export material i.e., unaccompanied baggage, courier bags and minor exportable material.
Reason for leaving
Freight Forwarders was an Agent for TNT Skypak. They changed their agency.
REFEREES
1.Mr A.A. Liggett (Ex Finance Director of Reckitt Benckiser Zimbabwe)
Novatek
Tel:-//-
2. Mr D. Norman
Barco Chemicals
Tel:-
Excellent written references available on request
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