Darlene Caragay

DARLENE F. CARAGAY TOP SKILLS Virtual Assistance Email Marketing Customer Service Social Media Email & Calendar Research & Data Entry Management EXPERIENCE Team Manager / Virtual Assistant November 2015 – Present Specializing Real Estate Virtual Assistance with the following skills: PROFILE Founder of Deskko Team, a REVA (Real Estate Virtual Assistant) and Internet research *Data entry *Transcribing *Email handling and calendar management *Social media marketing and management *Outbound/inbound calls (technical & customer service) *Graphic designing (social media, newsletter, landing page, postcards) *Website Handling and Management *Blogging (Intermediate) an experienced Customer Service *Editorial Review (Amazon) *SEO Specialist. Tools that I am acquainted with: EDUCATION Vantage Education Management 2nd Year - enrolled Masters in Business Administration Wordpress *Weebly *Squarespace *Wix *Blogger *Mailchimp *Getresponse *Aweber *Active Campaign *Hootsuite *Fan Page Robot *Google Apps *Dropbox *iMacros (for running script) *Podio (navigation, lead generation, data entry) *MLS (zillow, trulia, redfin, New Era University, April 1998 realtor, icomps, and other property search sites) *Liondesk Bachelor of Science in Business Administration *MojoDialer *RealScout *RedX *Shopify (managing website, item Major in Management search and qualifying products on Alibaba/Aliexpress marketing products) *eComSuitex *SurveyMonkey *Canva *Lunapic CONTACT Lot 36 Block 1 Villa Rebecca Homes 3 Banlat, Tandang Sora Quezon City, Philippines 1116 --https://www.linkedin.com/in/darlenecaragay-631463b2/ Skype: dcaragay *Desygner *Stencil *Easil *Animoto *Ripl *Skype/Slack/Hangout/Basecamp/Zoom/AppearIn (used in communication/collaboration with clients and other team members)*Time Doctor/Hubstaff/Upwork (Time Trackers) And some other online tools that are so helpful to manage my work assignments and for my personal use as well. WWTSG, Inc. Account Manager – Home Based Call Center June 2015 – October 2015 TREC Pacific, Inc. - Verifone USA Senior Agent/ Technical Support Specialist - Level II/ Dial-In Agent/ Agent –in-Charge and Support August 05, 2009 – Jun 02, 2015 Advanced Contact Solution Customer Service Assistant May 2008 - April 2009 Performance Foreign Exchange Corporation Business Executive January 2007 — April 2008 INFONXX Customer Service Assistant May 2006 — August 2006 KKPPI Administrative Assistant October 2003 — March 2004 KKPPI - Katipunan ng mga Kooperatibang Pansasakyan ng Pilipinas Mercantile Stores Group, Inc. Customer Service Assistant May 2003 — September 2003 Tardecilla Verdolaga & Company Accounting Staff September 2001 — February 2002 Worked as an Accounting Staff in Citifinancial formerly known as Associate Finance Incorporated under Tardecilla Verdolaga & Company Ramcar Group of Companies (Mr. Donut Philippines/KFC/Cool R Us) Secretary/Technical Clerk/Accounting Clerk September 1999 — August 2001 PLDT Accounting Staff – Cash Receipts July 1998 — April 1999 OTHER SOCIAL MEDIA SOFTWARE AND APPLICATION Software: Windows, Microsoft Word, Microsoft Excel, https://www.facebook.com/vadarlene/ PowerPoint @va_darlene Application: Knowledgeable in Ruby Registers, Sapphire, V950, https://twitter.com/va_darlene Viper (V910/V920) Language Skills: English and Basic Spanish INTERESTS I like music, reading, cooking, dancing, zumba fitness, yoga exercises, and a netflix binge every weekend. REFERENCES Kathryn Sutton --Adam Ettenson--Alex Bartolomeo-- _____________________ _____________________