Darin Mitchell
IT Freelancer
Mt. Morris, MI
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Summary
Freelancer with 5+ years of experience in customer service and content writing. Excellent problem solver with the
ability to work independently and stay up-to-date with the latest technologies and trends in the industry.
Main Skills
Customer Service
UX/ Usability Testing
Adobe CC
Hootsuite
Other Skills
Resolve customers' questions and concerns effectively
Tested various websites, apps, software, etc. for usability and user
experience issues
Experience with Adobe Photoshop and Adobe After Effects editing photos
and videos
Experience using Hootsuite effectively to easily schedule and manage social
media posts
Facebook Ads Manager, Copywriting, MailChimp, TweetDeck, Microsoft
Excel, Microsoft Word, etc.
Work experience
Sales Associate
Statewide Furniture - Flint, MI
2009 - 2023
- Developed excellent customer service skills assisting customers
- Gained experience with local advertisements via Facebook Ad Manager
Content Writer
Kinzer Projects - Remote
2017 - 2020
- Crafting short copy, articles, memes, etc. for "TheGamer"
- Focused on technology, eSports, and the gaming industry
Education
B.Sc
University of Phoenix - Online
2010 - 2014
Bachelor of Science - Concentration on Information Technology
High School Diploma
Flushing High School - Flushing, MI
2005 - 2009
Past Certifications
Inbound Marketing
HubSpot
2018 - 2020
https://hubspot-academy.s3.amazonaws.com/prod/certification/certificatepdfs/39D34AEA0A514ABE8DF2D7F00FE846EB
Email Marketing
HubSpot
2018 - 2020
https://hubspot-academy.s3.amazonaws.com/prod/certification/certificatepdfs/436CB2ADBFD34613BB8925B67E45D57E
Advanced Google Analytics
Google
2017 - 2018
https://analytics.google.com/analytics/academy/course/7/certificate
Google AdWords - Search
Google
2017 - 2018
https://www.google.com/partners/?authuser=1#i_profile;idtf=-;
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