Darelle Loreto

Darelle Loreto Executive/Disposition/Acquisition Assistant Multifaceted Virtual Assistant with an array of skills and experience in customer, marketing, operations, and C-level executive support roles. Dedicated and goal-driven, I excel at prioritizing, completing, delegating multiple tasks simultaneously and following through to achieve project goals and at the same time, seeking a role of increased responsibility and opportunity which leverages my skill set. -simonambrose4 www.linkedin.com/in/geekcollab/ Skills & Knowledge Graphic Design (Canva, Photoshop, Inkscape, XD, Indesign, Illustrator, Invision) -Prototyping and wireframing website or application -Graphic design support CRM (SalesForce, Mojo Zoho, Copper, ActiveCampaign, Hubstaff) -Updating and managing CRM CMS (Wordpress, Drupal) -Upkeep and updating content SEO (ContentStudio, Data Studio, Google search console, WebCEO, Google Analytics, GTM) -Technical SEO site audit -SEO Support -Creating report in Data Studio Email Marketing and Lead Generation (GMass, SendGrid, ActiveCampaign, Infusionsoft, GetProspect, PersistIQ, SalesQL, ClickFunnel, LinkedIn Sales Navigator, Zapier, Wiza) -EDM/ Email Marketing Strategy and Execution -Lead Generation & Management -Web/Data Scraping -Creating Sales Pipeline and Funnel -Market segmentation -Landing page creation Payment and Contracts (AdobeSign, PandaDocs, Payfunnel, Veem) -Autopay Setup -Processing Email & Social Media Management (G-Suite, Mozilla Thunderbird, Office 365, Facebook, FB Business Manager, Instagram, Twitter, YouTube, LinkedIn, Sales Nav, ContentStudio, Postcron, MeetAlfred) -Managing email/social media campaigns and inboxes -Content Creation and Curation -Profile Optimization -Social Media marketing - Strategy and Execution Real Estate ((MLS, RentCast, Zillow, Propstream, Batchleads, Dealmachine, LeadproElite, Systemate) -Transaction Coordination -Creating Transaction Coordination Timeline -Knowledge in terms, Listing Agreements, Real Estate Offer Processes, Residential Purchase Agreement -Making offers using nearby comps, market rent, ARV (Zillow, Rentcast, and Propstream) Voice and Non-Voice Communication (Avaya, CTI, X-Lite, VICIdial, RingCentral, 8x8, Dialogflow, Zoom, Slack) -Appointment Setting & Cold-calling -Voice Customer Service & Technical Support -Creating Chatbot -Creating and managing multiple Zoom meetings Webinar (WebinarJam/EverWebinar, Zoom, EventBrite) -Set-up/Logistics -Planning & Management -Marketing Skills & Knowledge Product Delivery (Office 365, G-suite, Wistia, Vimeo, YouTube Channel Manager, G-Drive) -Upkeep and updating contents -Optimize content reach or exclusivity -Constant iteration for improved experience -Value content -Article -Repurposing Scheduling (Sprout, Calendly, Eventable) -Scheduling & Calendar Management Project Management (Trello, Jira, Notion) -Big Picture Strategy and Execution -Resource Planning & Management -Task Triage Experience May 2021 to January 2024 Executive/Disposition/Acquisition Assistant Facilitate Daily Zoom meeting Manage Slack Channels Monitor and manage callers throughout the day (Check status and campaign adherence, schedule and scripts are followed, coach as needed ) Monitor and manage dialer (Make sure phone numbers are not tagged as spam, abandon rate is below threshold - Adjust settings as needed, troubleshoot dialer issue) Make offers using nearby comps, market rent (Zillow, Rentcast, and Propstream) Send offers using Pandadoc via Pipedrive Manage deal pipeline (make sure offers were sent and delivered, task FUP if viewed or failed) Provide Ad Hoc support to prospectors, lead managers, admins, and Executives throughout the day Coordinate with lead managers and make sure Hot leads are followed up accordingly Lead list building in Propstream and Dealmachine and skip trace in Batchleads Publish the team's end-of-day, end-of-week and end-of-month KPI report Market properties under contract through Facebook, textblasts (Batchleads and Eztexting), and email campaigns (Convertkit or Mailchimp) Build cash buyers list Oversee disposition, acquisition, lead management, and admin team Seek Join Venture opportunities and market those deals Conduct job candidate interviews Process company payroll Experience July 2020 to February 2021 Campaign Manager Strategize and execute targeted marketing efforts through email, webinars, and social media channels Created and implemented a systematic onboarding process for new clients Liaising with CEO, business owners, chairmen clients and provide assistance for an A-grade client experience February 2019 to June 2020 Support Consultant and Social Media Manager Provided services such as online and administrative support, updating and managing online content, managing email campaigns and CRM, analyzing data and creating reports, social media, marketing and SEO support, Liaising with clients, students, and universities, online and offline research, graphic design support and other projects and tasks as required. Freelance Social Media Manager of a non-profit organization, a passion project, and a wellness company. January 2016 to July 2019 Appointment Setter/Quality Analyst / Transcriptionist Business to consumer Appointment Setter for a credit repair law firm & lending company. Business to business Appointment Setter for a reputation management company. Freelance Audio Transcriptionist and Quality Analyst for 2 transcription companies. July 2015 to April 2018 Customer Service and Technical Support Specialist Customer Service and Account Management Specialist for a U.S beauty & nutrition company, a Canadian telecom company, and a U.S telecom company. Technical Support Specialist for a U.S satellite TV company, a U.S telecom company, and a Canadian telecom company. Professional Development “UX Design Masterclass” Filament Lab (now EY Design Studio) “SEO Education” Moz Academy “Comprehensive Online Marketing and Real Estate Training” 4-week Training by a VA company Education Bachelor of Science: Civil Engineering Bachelor of Science: Hotel & Restaurant Management Cor Jesu College , Inc.