Darell Dale Saez

Curriculum Vitae Darell Dale S. Saez General Virtual Assistant Executive Virtual Assistant Social Media management Amazon Virtual Assistant Marketing Virtual Assistant "Behind every great business is a powerful assistant." Objective A highly organized and detail-oriented Virtual Assistant seeking to leverage strong administrative, communication, and digital-marketing skills in a dynamic remote environment. Dedicated to supporting executives, optimizing workflows, managing social media presence, and providing efficient e-commerce assistance to help businesses increase productivity and achieve their strategic goals. Mission My mission is to provide reliable, results-driven virtual support grounded in professionalism, creativity, and proactive problem-solving. I am committed to streamlining daily operations, strengthening brand visibility, enhancing customer engagement, and supporting sustainable business growth through exceptional administrative and digital marketing services. Goals To deliver high-quality virtual support by efficiently managing administrative tasks, optimizing executive workflows, enhancing social media presence, supporting Amazon operations, and contributing to strategic marketing initiatives—ultimately helping businesses improve productivity, strengthen their brand, and achieve sustainable growth. Mobile Number - WhatsappNumber - Skype ID: live:.cid.5d1f66608baf8722 Email:-Facebook: https://web.facebook.com/dale.sarmiento.14 LinkedIn: linkedin.com/in/dale-saez-13945b399 OnlineJob.ph:https://www.onlinejobs.ph/jobseekers/info/- “Your Partner in Productivity and Brand Success.” Darell Dale S. Saez l-l - l Binan Laguna Philippines Professional Work Experience DECEMBER 2025 Outbound Sales/Appointment setter Jason Mcleod/Htprentals Hit The Pavement Car Rentals is a local vehicle rental service based in Birmingham, Alabama, USA. The company specializes in providing a wide range of rental cars for different needs from economy and quality vehicles to luxury options with a focus on flexibility and customer satisfaction. They operate a user-friendly booking system and serve both regular travelers and rideshare drivers.. I make outbound calls to potential clients, qualify leads, handle objections, and schedule appointments for the sales team while managing tasks in Asana, communicating through Slack, and tracking leads in GoHighLevel. Generated and qualified leads through cold calling and digital outreach Booked high-quality appointments for sales team, contributing to revenue growth Managed workflows and task tracking using Asana Coordinated daily communication and reporting via Slack Utilized GoHighLevel for CRM management, pipeline tracking, automation, and follow-up sequences Manage Facebook engagement by responding to customer inquiries, boosting posts to increase reach, performing basic content edits, and publishing posts to support brand visibility and lead generation. July2023-Nov2025 (FULL TIME) Carnival Cruise Line Aux Service International Cruise Brand Provided customer focused service in a fast paced hospitality environment, ensuring guest satisfaction, handling inquiries, and supporting seamless travel experiences. Delivered guest support, assisted service teams, maintained safety and cleanliness standards, and ensured a positive onboard experience in a fast-paced environment. Demonstrated strong communication skills, adaptability, and customer-focused service while working in a dynamic hospitality environment serving diverse international guests. Provided frontline guest assistance in high-traffic onboard areas Supported primary service teams to ensure smooth daily operations Assisted guests with directions, inquiries, and service requests Maintained cleanliness and safety standards in public areas Responded quickly to guest concerns to enhance overall satisfaction Collaborated with team members to deliver a positive guest experience “Your Partner in Productivity and Brand Success.” Darell Dale S. Saez l-l - l Binan Laguna Philippines Nov2021-July2023 (FULL TIME) Immunis Global Inc. Account Executive A full-service call center solutions provider focused on helping businesses enhance customer experience and streamline operations. Our expert team delivers professional customer service, telemarketing, and technical support tailored to your brand. As a Account Executive, I manages client relationships, drives revenue growth, and identifies opportunities to expand business with both new and existing clients. Understand client needs, present solutions, negotiate contracts, and ensure strong customer satisfaction. The role includes handling various ad-hoc tasks to support daily operations—such as reporting, coordination, record updates, urgent requests, administrative work, problem-solving, and project support—requiring flexibility, accuracy, and strong prioritization skills. At immunis global, I awarded multiple Employee of the Month titles and honored as a Best Employee of the Year, recognized with official certificates for outstanding performance and exceptional client and sales results. May2019-Oct2021 (FULL TIME) Concorde Car Accesories Center Sales Personnel Concorde Car Accessories Center evolved from a 1970s automotive supplier into a premier one-stop shop, opening its first mall store in 1991 and now providing car accessories and care products. As a sales personnel, I identifies customer needs, presents suitable products or services, and builds strong relationships to drive sales growth. Communicate effectively, handle inquiries, and work toward meeting sales targets while ensuring customer satisfaction. As a sales personnel, I quickly responds to customer needs, recommends appropriate products, and provides on-the-spot assistance to support sales. They handle inquiries, maintain good customer relations, and help achieve sales goals. As a top-performing sales personnel with perfect attendance, exceptional sales results, and multiple commendations, I consistently exceed targets, deliver excellent customer service, and maintain strong client relationships that drive business growth. “Your Partner in Productivity and Brand Success.” Darell Dale S. Saez l-l - l Binan Laguna Philippines Oct2018-Apr2019 (FULL TIME) UNIQLO Philippines Sales Associate Uniqlo, a modern Japanese brand, offers simple, universal clothing with innovative fabrics like HeatTech and AIRism, focusing on timeless style, exceptional in-store experiences, and a positive, design-driven culture. Working as a sales associate at Uniqlo is engaging and fast-paced, focusing on delivering excellent customer service while maintaining a clean, organized, and welcoming store environment. It emphasizes teamwork, efficiency, and a positive attitude. Working as a Uniqlo sales associate means contributing to a lively and fast-moving retail environment, providing attentive customer assistance, supporting smooth store operations, and ensuring organized, visually appealing displays. The role highlights teamwork, adaptability, efficiency, and a consistently positive approach to delivering an outstanding shopping experience. Virtual Assistant Experience (REMOTE- ( PART TIME) Amazon Virtual Assistant Jordan Mitchell Harper As Jordan Mitchell Harper’s dedicated virtual assistant, I play an active, hands-on role in running and elevating his Amazon business focused on merchant outfits and the latest fashion trends. Jordan consistently appreciates the high level of support I provide—not just assisting, but optimizing, organizing, and bringing clarity and momentum to every part of his operations. I help keep the brand sharp and competitive by managing product listings, refreshing descriptions, conducting trend and market research, and ensuring every item stands out. Behind the scenes, I streamline workflows by coordinating inventory, handling customer interactions, and polishing the overall storefront experience to maintain a professional and engaging presence- ( PART TIME) General Virtual Assistant Avery Lynn Parker Avery Lynn Parker is an entrepreneur who built a thriving Shopify skincare brand, overseeing product development, branding, marketing, and operations to deliver clean products and an exceptional, results-focused customer experience. I support Avery across four key areas—managing operational tasks such as Shopify updates and inventory tracking, handling customer service and brand-aligned communication, providing administrative and executive support including reports and scheduling, and assisting with social media marketing through content scheduling, simple graphic creation, trend research, and influencer coordination. “Your Partner in Productivity and Brand Success.” Darell Dale S. Saez l-l - l Binan Laguna Philippines Education and Training Education Bachelorof Science in Hotel Restaurant Management University of Perpetual Help System SchoolYear:2017 Traning SprintCostumerService..................................................................................................2021 Googleworkspace&ZoomTraining.................................................................................2021 Administrative tasks........................................................................................................2021 Basic Canva Graphic Design...........................................................................................2021 Travelplanningbasics.......................................................................................................2021 Communication & English Skills.....................................................................................2021 Social Media Management..............................................................................................2021 General Virtual Assistant ...............................................................................................2021 QA analyst.........................................................................................................................2021 Sales proffesional............................................................................................................2021 Productivity & TaskManagement...................................................................................2021 Basic Amazon & Shopify Dropshipping.........................................................................2020 Product Research/ SEO / Data entry.............................................................................2020 OnlineResearcher.............................................................................................................2020 Email management fundamentals.................................................................................2020 Digital literacy / Tech savviness.....................................................................................2020 Executive Communication..............................................................................................2020 Project Management & Operations................................................................................2020 “Your Partner in Productivity and Brand Success.” Darell Dale S. Saez l-l - l Binan Laguna Philippines REFERENCE Jaira Mae Cabantac Secopito Jerome - - Freelance Agent Service Crew Company: Social Media Philipines Company:Jollibee Philipines Cyril Jan Ricablanca CJ Balingit - - Account Executive Culinary Company: Immunis Global Philipines Company: Carnival Cruise Lines Rony De Luna Danzen Dave Saez - - Galley Attendant Culinary Company:Carnival Cruise Lines Miami, Florida Company: Riwaz Brunei Janice Briones Rana Antonio - - Real Estates Agent Culinary Company:Social Media Platforms Philipines Company: Princess Cruises Miami Rosalie Sarmiento Shane Tradio - - Nurse Service Crew Company:Government Nurse Ireland Company: South Park Philipines Ryan Salas Jomark Amable - - Sales Personnel Aux Service Company:Morris Garage Philipines Company:Carnival Cruise Lines Miami “Your Partner in Productivity and Brand Success.” Darell Dale S. Saez l-l - l Binan Laguna Philippines