Daphne Rose Molina

DAPHNE ROSE MOLINA PROFESSIONAL SUMMARY Results-driven professional with 5+ years of experience in program management, data analytics, and public health initiatives. Proven track record of leading cross-functional teams, implementing data-driven solutions, and managing complex healthcare programs. Skilled in stakeholder coordination, quality control processes, and leveraging technology to improve health outcomes. Passionate about advancing healthcare delivery through innovative technology solutions and collaborative program management. PROFESSIONAL EXPERIENCE Payments Data Analyst | Fluz Fluz LLC​ November 2023 - October 2025 ●​ Owned multi-workstream roadmaps that connected payments operations, product, and customer support; ran weekly status, risk, and change reviews to keep scope, timeline, and budget aligned. ●​ Built automated reporting that cut manual effort by ~40% and raised on-time delivery across merchant programs; published exec-ready dashboards in Looker Studio with clear success criteria and leading indicators. ●​ Partnered with marketing/product to turn analytics into program decisions (launch gates, rollback criteria, contingency plans), documenting decisions and dependencies for stakeholders. ●​ Drove issue/risk management (RAID) for payment incidents: root-caused, tracked CAPAs, and reported progress to leadership with time-to-detect/resolve KPIs. ●​ Ran cross-functional standups with Ops, Eng, Support, and Vendor PMs; produced Slack-ready incident briefs (headline → window → status → root cause → actions/owners) that reduced back-and-forth and sped approvals Quality Analyst | Benguet Laboratories, Baguio​ August 2023 - August 2024 ●​ Formalized program governance for quality initiatives: defined scope, milestones, and success criteria; ran standing reviews with ops and clinical leads ●​ Standardized QC reports and created daily/weekly/monthly operational dashboards; improved data integrity and repeatability of lab operations. ●​ Implemented lightweight change-management: versioned SOP updates, impact assessments, and stakeholder sign-offs to reduce rework. ●​ Coordinated cross-functional task forces (clinical, ops, admin) to deliver process fixes on schedule; tracked outcomes against defect-rate and turnaround-time targets. ●​ Translated lab quality initiatives into program charters (scope, success criteria, governance) and tracked them via weekly operating rhythm; linked SOP changes to TAT/defect targets Health Research Services Office | Baguio​ January 2018 - December 2022 ●​ Managed vaccination/immunology data pipelines and validation checks, lowering data errors by ~15% and enabling reliable coverage reporting. ●​ Drove end-to-end cycles for research workstreams (scoping → data collection → analysis → readout); aligned objectives and success metrics with stakeholders. ●​ Presented insights to public-health leaders and translated findings into program decisions (data collection tooling, outreach prioritization). Medical Technology Intern | Luis Horn Memorial Hospital, Bauko, Mountain Province​ January 2018 ●​ Supported protocol-adherent data capture and patient-outcome tracking across 300+ records; escalated deviations and closed gaps with unit leads ●​ Collaborated cross-department to keep schedules, handoffs, and documentation tight during high-volume periods. SKILLS Program Management & Collaboration: ●​ Cross-functional team coordination and stakeholder management ●​ Project planning, execution, and strategic issue resolution ●​ Community engagement and health program implementation initiatives ●​ Interdepartmental coordination and communication Technical & Analytical: ●​ Data analysis and visualization: Tableau, Power BI, Excel (advanced formulas, pivot tables) ●​ Programming: SQL, R, Python (data cleaning, analysis, visualization) ●​ Healthcare analytics and public health data interpretation ●​ Statistical analysis: hypothesis testing, regression analysis, time series analysis ●​ Database management and data warehousing ●​ Predictive modeling and forecasting Healthcare & Technology: ●​ Strong dedication to healthcare innovation and digital health solutions ●​ Public health advocacy with focus on immunization coverage and community health ●​ Health program implementation and data warehousing for healthcare systems ●​ Medical research with understanding of vaccine development and immunology ●​ Clinical trial conduct and Good Clinical Practice (GCP) compliance ●​ Laboratory operations and quality control in healthcare settings ACHIEVEMENTS ●​ Youth Excellence in Science (YES) Award - 2018 Recipient from the Department of Science and Technology ●​ DOST-SEI Science Scholar - Science and Technology Institute of the Philippines, demonstrating excellence in STEM fields ●​ Gold Medal - Young Inventors Competition - Military Research Competition on Thermoelectric Generators, showcasing project management and technical competitiveness on the international stage EDUCATION Bachelor's Degree in Laboratory Science​ Saint Louis University, Baguio City, Benguet