Daphne Randall

DAPHNE LOUISE RANDAL L 68 St. Paul Street | Collingwood, ON, L9Y 3N9 |- | OBJECTI VE 10+ years whittling words down as a proofreader and editor for the not-for-profit sector, Law Society of Ontario, LCBO, financial web markets, Ad agency world. Award-winning blog author. Looking to apply my broad career background and diverse skillsets in an environment driven by excellence. SKILLS & ABI LITI ES Extensive experience in copy editing, fact-checking, proofreading, and research and analysis. Excellent client/customer communication skills. Creative thinker, strong attention to detail, positive attitude, and the ability to calmly manage high volumes of work in a deadline-driven environment. Strong time management and planning skills. EXPERI ENCE Freelance Proofreader, Mitre Media Inc. Oct 2015 – Present Toronto, ON – Proofread, copy edit, fact-check, format, photo edit and upload articles on all things finance-related for publication on numerous financial property websites (Dividend.com, MutualFunds.com, ETFdb.com, Municipalbonds.com). Freelance Proofreader, FUSE Marketing Group Jul 2015 – Present Toronto, ON – Proofread + edit for a variety of channels, including direct mail and email. Review and revise marketing materials and customer communications to ensure consistency with brand standards. Award Writer, Labor Law Litigation Firm Feb 2020 – March 2020 Barrie, ON (short-term contract) – Review extensive files from arbitration meetings between the grievor, the Union and the Company. Compile brief summations in order to create a case award. Researcher, Marketing and Customer Insights, LCBO Jul 2017 – Apr 2019 Toronto, ON – Compile obscure facts and information via research methodologies on Vintage wines, which include geography, history, chemistry, oenology, etc. Transfer application data into numerous software programs. Communicate with external contacts (agents/producers) to confirm accurate data. Research numerous publications and competitions for scores and tasting notes on upcoming wines to be released in Vintages, LCBO. Edit shelf-talker notes. Copy Editor, Vintages Publications, LCBO Toronto, ON – May 2016 – Jul 2017 Proofread, edit and transcribe the team of writers’ articles. Provide fact-checking duties. Work on multiple decks and dyluxes to confirm accuracy. Account Coordinator, Digital Marketing, Product Services and Customer Support, Envoke Digital Solutions Jan 2014 – May 2016 Toronto, ON Project lead/Editor, Licensing & Accreditation, Professional Development & Competence, Law Society of Ontario Oct 2012 – Dec 2013 Toronto, ON – Maintain extensive records management systems for CPD Accreditation. Provide accurate, timely and quality information to licensees and LSUC providers seeking guidance and clarification related to the CPD requirement. Initiate service requests on behalf of membership in order to provide successful resolutions. Assist lawyers with their incoming queries related to their CPD hours via a live telephone queue and departmental email inbox. Proofreader, Barrister & Solicitor examination materials, Licensing and Accreditation, Law Society of Ontario Oct 2011 – Oct 2012 – Worked with in-house counsel on updating the Barrister & Solicitor examination materials by implementing lawyer feedback and notations. *NOTE: More job experiences available on request EDUCATI ON Queen’s University – Kingston, ON – BA, Geography Queen’s University – Kingston, ON – MA, English 2