Daphne Obikpe

DAPHNE OBIKPE Experienced and result-driven professional with extensive experience in administrative management, adept at enhancing operational efficiencies and strategic oversight within high-profile organizations, and optimizing productivity while maintaining the highest standards of professionalism and confidentiality. Expert in developing and implementing comprehensive administrative procedures, managing complex schedules across time zones, and ensuring seamless communication between stakeholders. Demonstrates a strong ability to lead cross-functional teams, ensuring seamless execution of administrative tasks and fostering enhanced stakeholder engagement. Proven track record of improving communication processes and data management through meticulously coordinating logistics for events and meetings. Committed to leveraging deep administrative expertise to facilitate effective management and organizational success in dynamic remote environments. Self motivated with strong initiative and ability to manage multiple priorities. CORE COMPETENCIES Proficiency in Microsoft Office (Word, Excel, PowerPoint) • Remote Office Management • Time Management • Written and Verbal English • Leadership • Time-Zone Adaptability • Conflict Resolution Stakeholder Engagement • Data Management • Social Media Strategy • Content Management • Communication Skills • Google Workspace & CRM Proficient • Compliance Monitoring • Customer Relationship Management • Administrative Systems Development • Organization Skills • Administrative Support PROFESSIONAL WORK EXPERIENCE UK Remote Social Media Manager, Strategic Management Staff LoveWorld Broadcasting Networks, UK May 2022 – December 2023 • Developed comprehensive social media strategy documents and led the execution across teams, significantly enhancing user engagement and expanding the follower base across multiple platforms. • Directed cross-functional teams in planning and executing targeted marketing campaigns, effectively boosting the company’s online presence and content visibility. • Oversaw all aspects of social media activities, including content creation, post scheduling, and audience interaction, ensuring alignment with the overarching marketing goals. • Coordinated with IT and marketing departments to implement a new social media management software, significantly improving productivity and operational efficiency. • Crafted and enforced robust social media guidelines to streamline processes, enhancing response times to customer inquiries and elevating overall customer satisfaction. Admin/Human Resources Manager Office of the Secretary-General, LoveWorld Incorporated July 2018 – August 2020 • Coordinated and managed all administrative procedures and systems within the Office of the Secretary-General, significantly enhancing operational efficiency and ensuring compliance with organizational policies. • Organized schedules and meticulously managed payroll and personnel databases, facilitating accurate data handling and timely processing of employee compensation. • Oversaw the development and execution of budgeting and financial plans, strategically managing resources to align with fiscal goals and reduce operational costs. • Managed logistics for multiple high-level events and meetings, orchestrating seamless execution that fostered enhanced stakeholder engagement and organizational communication. • Handled scheduling, record-keeping, and reporting across departments, streamlined processes that improved data accuracy, and facilitated the effective management of diverse projects. Personal Assistant to the Director LoveWorld International Schools - Ikeja, Lagos March 2013 – July 2018 • Enhanced the Director's organizational effectiveness by managing a complex business and personal commitments schedule, ensuring efficient time management and prioritization. • Prepared comprehensive agendas and took detailed minutes for all key meetings, facilitating clear communication and effective follow-up on strategic decisions and tasks. • Managed and oversaw the budgeting and logistical arrangements for multiple school events and administrative meetings, ensuring that all activities were conducted smoothly and aligned with budgetary constraints. • Implemented and maintained robust scheduling, record-keeping, and reporting systems, significantly improving the accuracy and accessibility of important office and educational data. • Served as the primary liaison for the Director, adeptly handling a wide range of internal and external inquiries, facilitating strong professional relationships and streamlined communication processes. EDUCATION Bachelor of Science in Economics • Houdegbe North American University - Benin Republic | 2009 – 2013 PROFESSIONAL CERTIFICATIONS • • • • Diploma in Human Resource Management | 2023 Diploma in Leadership Skills and Strategies | 2022 Certificate in Customer Relationship Management - Don Quester Consulting | 2021 – 2022 AI Career Essential, ALX Africa | 2024 PROFESSIONAL MEMBERSHIP Toastmasters Club Lagos • Member | 2017 – 2020 References available upon request