DAPHNE JAL C. DENAMPO
General Virtual Assistant
Executive Virtual Assistant
Customer Service Representative
DETAILS
Tuyan City of Naga Cebu, Philippines
Email:-Mobile: -
WhatsApp: -
Skype: live:.cid.fba2324e67338b33
Facebook: https://www.facebook.com/daphne.j.medina/
Linkedin: https://www.linkedin.com/in/daphne-jal-denampo-22a100238/
Onlinejobs.ph: https://www.onlinejobs.ph/jobseekers/info/-
PROFILE
I am responsible for managing everything virtually, offering online administrative, customer
service, and clerical support. Eager to manage research and reporting work, as well as
correspondence and scheduling chores, successfully
Eager to use my exceptional expertise in handling administrative and clerical work from remote
locations. On behalf of the employer, I conduct research, organize data, communicate with
customers or clients, and carry out other clerical tasks like sorting documents or updating
calendars.
EMPLOYMENT HISTORY
Customer Service Representative
August 2018 – February 2018
Accenture Cebu, Philippines
Accenture, Inc of the Philippines provides general management consulting services. The
Company specializes in operations, technology, strategics, digital, and consultancy.
Accenture serves customers worldwide.
I answer incoming calls and dealing with customer care questions, creating sales leads
that turn into new clients, and figuring out how to satisfy the wants of the customers.
On top of the role, I make sure to support the customers, exceeds their expectations,
agents have high communication skills and extensive knowledge about the products and
services offered by their company.
PART TIME JOB
Amazon Product Researcher (Freelance job)
Dr. Squatch - Beauty & Personal Care (Soap)
January 2022 – June 2022
Backgound Remover Expert (Freelance job)
Clipping Path Service - Ecommerce Photo Editing
June 2021 – January 2022
Email / Gmail Management (Freelance job)
August 2019 – May 2021
EDUCATION AND TRAINING
Bachelor of Science in Hospitality Management
2022
Professional Academy of the Philippines
Virtual Cruise Line Training
Astoria Culinary and Hospitality Institute
(400 hours)
2022
Housekeeping Department Training
2022
Astoria Culinary and Hospitality Institute
(200 hours)
Undergone training at PizzaHut as an OJT
2012
Country Mall Banilad
Assist the Chef with the orders
Pizza Maker
Service Crew (500 hours)
LINKS
Facebook https://www.facebook.com/daphne.j.medina/
Linkedin
https://www.linkedin.com/in/daphne-jal-denampo-22a100238/
Onlinejobs.ph https://www.onlinejobs.ph/jobseekers/info/-
SKILLS
Time Management
Background Remover Expert
Flexibility
Problem Solving
Customer Service
Ability to Work Under Pressure
Adaptability
Communication Skills
Product Research
Creativity
Interpersonal Skills
Critical Thinking
COURSES
Amazon Product Research
2020
Amazon FBA product sourcing
2020
Introduction to Helium
2020
Google Drive Management
2019
Gmail Management
2019
Google Calendar Management
2019
Google Sheet Data Entry Management
2019
Social Media Management Introduction
2019
Basic WordPress Course
2019
Facebook Ads Introduction
2019
Basic Graphic Design
2019
Introduction to Copywriting
2019
REFERENCE
John Jynell Capistrano Motilla
Executive Virtual Assistant--
Butch Labajo - "Reward Holdings, Inc."
Product Manager--
Cris Ann Mae Acevedo - "Tech Mahindra"
Customer Service Representative--
Niño Joseph Malazarte - "Sitel Group "
Operations Management Desk Analyst--
Lorenzo S. Denampo
OMD – Team Lead--
Ergel Hipolan
Qolio Inc. Team Lead-
Daisy Mae Ongcoy
Lead Manager
3 Step Home Sale
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