Daphne Jacinto

Highly motivated, energetic, outgoing and detail oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Seeking a position to advance a career in a globally competitive organization that recognizes and rewards its employees and capabilities and provides continuous learning and experiences. SKILLS ✧ Computer Literate (Google Workspace, Microsoft Office, OBS, Canva, Adobe Premiere). ✧ Basic knowledge in computer hardware troubleshooting. CONTACT INFORMATION --045 Block 4 Cadena de Amor, San Vicente, Tarlac city PERSONAL INFORMATION DATE OF BIRTH: August 15, 1998 BIRTHPLACE: Quezon City, Manila CIVIL STATUS: Single CITIZENSHIP: Filipino GENDER: Female HEIGHT: 5’2 WEIGHT: 57kg RELIGION: Christian ✧ Trained to multi-task, meet deadlines and work both independently and as a member of cross-functional teams. ✧ Hardworking, self-motivated, dependable, creative, effective and efficient, disciplined, organized, and could work under pressure. ✧ Has initiative to achieve value-added results within the scope of responsibility. ✧ Could speak in Filipino, English, and basic Hangeul. ✧ MARKETING • Creating marketing materials for online ads • Blog research and writing • Maintaining social media accounts ✧ CUSTOMER SERVICE • Aiding in business development • Issue resolution • Maintaining and updating customer records • Handling customer complaints ✧ ADMINISTRATIVE SUPPORT • Business correspondence and team collaboration • Assisting with travel arrangements • Creating presentations and spreadsheets • Online research • Handling customer complaints DISC STYLE: COACH Ids Coaches are adept at solving "people problems." They are seen as warm, empathetic, and insightful. They like to form extended personal relationships and often develop a reputation for unobtrusive, contributory efforts when working with others. EDUCATIONAL ATTAINMENT Date of Attendance AY- Institution / Address Tarlac State University Degree Obtained Bachelor of Arts in Communications Date of Attendance AY- Institution / Address Tarlac State University Degree Obtained Bachelor of Arts in English- undergraduate Date of Attendance AY August 2020- September 2021 TECHNICAL EDUCATION AND SKILLS DEVELOPMENT Institution / Address AUTHORITY Degree Obtained None Recognition Computer Systems Servicing NC-II WORK EXPERIENCE Dates March 2021- May 2021 Position Communication Intern Job Description Human Resources Director Assistant Employer / Address Tarlac State University / Tarlac, PH Type of Business Human Resources Management Dates March 2020 - October 2020 Position Customer Service Representative Job Description Assisting clients in their Home Warranty Service Employer / Address IQOR/ Pampanga Type of Business Call Center / BPO Dates March 2017- August 2017 Position Customer Service Representative Job Description Technical Support Employer / Address Sutherland Global Service/ Tarlac Type of Business Call Center / BPO Dates November 2021- March 2022 Position Virtual Assistant Job Description Marketing Associate Employer / Address The VA hub Type of Business Virtual Assistant TRAININGS & SEMINARS ✧ Advertising Management Process ✧ Animate, A world full of Potential ✧ Time Management Skills ✧ Unique Layouts: Unleash Your Inner Artistry ✧ Work Ethics and Anti Sexual Harassment VOLUNTEER EXPERIENCE WeLoveU FOUNDATION (intlweloveu.org) 2017-PRESENT We are making efforts for a world where everyone is respected in sustainable peace. WeLoveU carries out global welfare activities with the LOVE OF MOTHER for the happiness of the global family who are in danger of disasters, diseases, and poverty. ASEZWAO (asezwao.org) 2021-PRESENT ASEZ WAO is an international volunteer service group that consists of the Church of God young adult workers from 7,500 churches in 175 countries. We plan to contribute to making improvements for mankind and the earth by taking care of our neighbors and communities with young adults’ passion and positive energy and participating in environmental protection activities. ASEZ (asez.org- ASEZ is a group of university student volunteers from the Church of God, who act to solve practical problems around the world. ASEZ makes efforts to achieve the Sustainable Development Goals [SDGs], spearheaded by the United Nations, through worldwide environmental campaign. ASEZ will actively cope with climate change and environmental issues through constant environmental campaigns for our communities and future generations. REFERENCE RAINE ORTEGA MISSIONARY - HERSHE POBE DATA ANALYST - I hereby certify that the above information is true and correct according to my knowledge and belief. DAPHNE ZAPANTA JACINTO APPLICANT