Dany Olivie

I am a highly motivated and adaptable professional with over 5 years of experience in customer service, virtual assistance, and administrative support. Fluent in English, Spanish, and Portuguese, I have worked with diverse teams and clients across different time zones, providing excellent service and ensuring smooth day-to-day operations.

My expertise includes customer service, chat support, call handling, appointment setting, and schedule management. I am skilled in managing calendars, booking appointments, responding to inquiries, resolving customer issues, and maintaining accurate records and documentation. I consistently aim to provide efficient, friendly, and professional service that exceeds client expectations.

I thrive in team environments and value collaboration, but I am also capable of working independently with minimal supervision. My strong adaptability allows me to quickly adjust to new tools, workflows, and client preferences. I am proficient in using CRM platforms, productivity tools, and communication software such as Gmail, Google Workspace, Slack, Zoom, and Microsoft Office. I also have a solid foundation in email marketing, HTML5, and CSS, enabling me to support basic technical tasks when needed.

In addition to my technical and administrative skills, I bring strong communication, problem-solving, and time management abilities. My goal is to help businesses grow by taking care of support and operational tasks with professionalism and efficiency.

I am detail-oriented, organized, and confident managing multiple tasks in both remote and in-person roles. I’m currently seeking opportunities in customer service, virtual assistant, or office support roles where I can contribute my experience and continue to grow professionally.

I am currently seeking remote opportunities in customer service, office support, or virtual assistant roles where I can apply my skills and make a meaningful contribution.