PROFILE
DANNY
LOPEZ
SUAN JR
TECHNICAL/CUSTOMER
SERVICE REPRESENTATIVE
CONTACT
I am an expert professional customer service agent with 10 years
of experience working on a different failed of industry. I was able
to experienced different types of situations wherein excellent
customer service is a must. I engage myself into different training
when I got myself employed in BPO industry. It develop my skills
and able fill in all the rooms for improvemen
EXPERIENCE
CUSTOMER/TECHNICAL SERVICE REPRESENTATIVE
THE RESULTS COMPANY/COMCAST | JAN 2018-APRIL 2018
Providing accurate and fast resolutions to customer issue in
their comcast services.
CUSTOMER/TECHNICAL SERVICE REPRESENTATIVE
TELETECH/TELSTRA | OCT 2016-DEC 2017
Provides assistance to customers having problem in their prepaid
mobile services whether it is technical or customer service
EDUCATION
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ADDRESS
HOUSE 204 AZUCENA ST SAC-SAC
CONSOLACION CEBU 6001
ASSOCIATE IN COMPUTER TECHNOLOGY
JOSEFINA H. CERILLES STATE COLLEGE | 2006 - 2008
SKILLS
Phone support
Chat support
Negotiation
Data entry
Data encoding
Technical support
Customer service
REFERENCE
REGINO GALLARDO ABONYAWAN
TELETECH/TELSTRA - SUPERVISOR/TEAM LEADER-
MA. GIRLIE BUNIEL CATUBIG
METRO RETAIL STORE GROUP INC. - RECEVIN
