am a dedicated IT professional with over a decade of experience in application support and data management, currently serving as an Application Support Analyst at TransUnion Information Solutions, Inc. in Makati, Philippines. My career began at 5thLEG Data Production, Inc., where I honed my skills in monitoring data processes, performing smoke and sanity testing, and handling client tickets efficiently. I excel in diagnosing system issues, facilitating deployments, and ensuring smooth operations across UAT and production environments. Proficient in Java, C#, VB.net, and T-SQL, I bring strong investigative and diagnostic skills, along with a keen eye for detail. My expertise extends to SQL databases, network configuration, and IT hardware, making me a versatile problem-solver committed to delivering high-quality support and optimizing system performance.