Dannica Khym Morales

Dannica Khym Morales 41 Vermillon Street, Spring Village, Bugac Maa Davao City, Philippines Mobile Number: - Email Address:-______________________________________________________________________________ A. Personal Information Date of Birth: Gender: Civil Status: Religion: Nationality: Language Spoken: December 21, 1998 Female Single Roman Catholic Filipino English, Filipino, Cebuano, Ilonggo B. Education Tertiary: Southern Christian College  Bachelor of Elementary Education  Year Graduated- Secondary: Presbitero National High School  Year Graduated- Primary: Presbitero Central Eleme. School  Year Graduated- C. Skills          Calendar Management (setting appointments, scheduling) Inbox Management (sorting emails, drafting email responses) CRM Management Google Drive Management Social Media Management (FB, Instagram) Project Management (Asana, Monday.com) Marketing (Canva, Filmora) Electronic Sign (Dotloop, DocuSign) Gsuite (spreadsheet, docs, slides, calendar, google drive, and forms)         Microsoft Office (Word, Excel, Outlook, PowerPoint) Excellent attention to detail Computer Literacy Leadership experience Communication skills Good time management Being a quick learner Being flexible D. Work Experience  Six Eleven Global Services | October 2019 – Present Don Julian Rodriguez Sr. Ave, Talomo, Davao City, 8000 Davao del Sur o Customer Service Representative | November 2019 – March 2020  Convince customers to enroll in Medicare program  Convince customers to purchase our products (Viagra and Cialis) o Loan Support Team | April 2020 – September 2020  Review borrower’s insurance documents  Check all documents requires  Call brokers to follow up on the missing documents o Composite Global Partners LTD – Real Estate Virtual Assistant | September 2020 – February 2021  Assists real estate team with administrative tasks so they can focus on their business  Set up appointments for showings/inspections  Manages social media and Google My Business account  Sends testimonial requests to clients o Composite Global Partners LTD – Team Leader | February 2020 - Present  Assists agents with their tasks (Transaction Management, General Marketing, Administrative, Tech, Research, and Lead Generation)  Check the agent’s outputs (ERTS, ERTL, Deal Sheet, etc.) before sending them to their client.  Suggest tasks to clients that will help their business grow  Check agent’s messages and emails for their clients  Onboarding agent to a new client  Check the agent’s end-of-day report  Join multiple client calls  Coordinate with clients for management-related tasks  Send out check-in emails to the clients  One on one check – in with the agents