Dannica Isidro

DI DANNICA ISIDRO PROFESSIONAL VIRTUAL ASSISTANT CONTACT -- SUMMARY Results-driven and highly motivated professional with hands-on experience in both customer service and real estate support. With 1 year as a Customer Service Representative in a Philippine-based EDUCATION company and 6 months as a Disposition Specialist for a US-based JUNIOR HIGH SCHOOL real estate investment firm, I specialize in outbound calling, lead F. Bangoy National High School generation, and relationship-building with real estate professionals - including brokers, agents, and investors. Known for strong SENIOR HIGH SCHOOL F. Bangoy National High School communication skills, attention to detail, and the ability to thrive in fast-paced remote work environments. Eager to contribute to a team where I can grow and make a meaningful impact. General Academic Strand’- SKILLS Real Estate Sales & Disposition EXPERIENCE DISPOSITION - SPECIALIST Midfield Real Estate- Support Made outbound calls to brokers, realtors, agents, and real estate Cold Calling & Lead Generation investors to present available properties and negotiate deals. Client Relationship Management Built and maintained a pipeline of qualified buyers and investor (CRM) contacts. Strong Verbal & Written Communication Microsoft Office & Google Scheduled property showings, handled follow-ups, and tracked interest through CRM systems. Collaborated with the sales team to close deals quickly and efficiently. Workspace Contract Preparation & Coordination CUSTOMER SERVICE REPRESENTATIVE Sutherland Global Services- STRENGHTS Fast learner with a strong work ethic Adaptable in remote and international work environments Provided customer support via phone, chat, and email for international clients. Addressed concerns related to billing, account setup, and technical issues. Delivered consistent customer satisfaction and met all KPI targets. Strong communication and Maintained a calm and helpful demeanor, resolving customer interpersonal skills problems efficiently. Detail-oriented and results-driven