Dannah Pauline Garcia

Dannah Pauline Garcia is a dedicated customer experience and sales professional with over four years of experience supporting U.S.-based clients in food delivery, retail, publishing, and e-commerce. She excels in multichannel support—chat, email, and phone—consistently turning customer challenges into opportunities to build trust and satisfaction.

Her background includes roles such as Customer Service Associate at Amazon, Customer Experience Representative for Alorica’s GrubHub account, and Account Executive at Flatworld Solutions, where she also specialized in workforce management. In these roles, Dannah honed her skills in communication, problem-solving, and mentoring new hires, serving as a Subject Matter Expert and team resource.

Proficient in Zendesk, HubSpot, and Google Suite, she leverages technology to enhance customer engagement, track performance, and streamline operations. Dannah is recognized for her empathy, efficiency, and professionalism in high-volume environments.