Danna Rose Bulawit

DANNA ROSE BULAWIT GENERAL VIRTUAL ASSISTANT CONTACT Mobile phone: - Email address:-LinkedIn: https://www.linkedin.com/in/dann a-rose-bulawit100/ PROFILE Experienced and diligent virtual assistant with expertise in administrative tasks, customer service, inbound/outbound sales, and data entry. Demonstrated commitment to achieving organizational objectives with strong work ethics. Proficient in independent work, efficient communication, and timely task completion. PROFESSIONAL EXPERIENCE PROFESSIONAL SKILLS Administrative Support Customer Service Data Entry Team management Communication skills Email Management Managing CRM Database Mainstreet Finance Group LLC, FL USA Verification Specialist - Jan 2021 - March 2024 Provided Funding Managers support through underwriting and analysis of business financial statements. Reviewed applications for completeness and accuracy. Managed the company’s main client-facing email inbox, ensuring all loan inquiries and follow-ups were addressed within 24 hours.. Mainstreet Finance Group LLC, FL USA Loan Processing Associates - Oct 2014 - Dec 2019 PERSONALSKILLS Reliable and professional Organized Time management Team player Fast learner Motivated Conducted daily outbound calls to business owners and financial managers to discuss loan options and assess financial needs. Provided detailed explanations of loan terms, repayment schedules, and application requirements to clients. Followed up on merchants with existing loans with our clients for possible renewals. Collaborated with underwriting teams to ensure seamless loan processing and timely approvals. Aegis People Support Center Customer Service Representative - July 2013 - May 2014 Handle inbound and outbound customer calls, addressing inquiries and resolving issues promptly and efficiently. Manage customer complaints and escalate issues to the appropriate department when necessary to ensure resolution.