Danish Neyaz

Danish Neyaz 35H/10 Gora Chand Road, Kolkata 700014-(Number: -/-) DOB: 26/07/1993 Professional summary As business-savvy supervisor, I aim to direct a team towards increased revenues and success as well as providing the stake holders a satisfactory result. Being Passionate with exceptional abilities to work with teams, I have had great experiences in managing a team and operations of quick service restaurants as well as the marketing of an event management company and currently working as "Executive-Travel Logistics “in Flight Operations at"Go-Air”.I aim for the best in my life working in good environment and willing to fulfill the responsibility of whatever task assigned to me with good code of conduct. I am always up for the opportunity that not only up lifts me but caters a great learning experience in my professional journey. Skills •Store supervision •Shift management •Negotiation skills •Planned Maintenance •Logistic •Customer targeting •Inventory Management •Operations Management •Event Management Work History 22ndAugust2013to21stSeptember2017: McDonalds Kolkata, West Bengal, India (A joint venture of McDonalds Internationals Inc.., USA) •Promoted to the position of crew trainer in November 2014 •Promoted to the position of Floor manager in October 2015 •As a Floor manager I was looking over the inventory system where my main job was to keep in control the raw waste and maintain the store Food Cost Control Target (FCC). I had achieved various inventory targets such as raw waste control which was the major target to follow. •Also I have a knowledge of scheduling system of the company where my role was to keep in control the working hours of the company keeping in mind the sale and guest count (GC). •Also I have knowledge about maintaining the HR file of the employee starting from confirmation letter, joining letter to all legal documentation of the employee, ESI document, Initial Orientation and Follow up Orientation. 10thNovember, 2017 to 20th January, 2019: Pepe’s Piri Piri Chicken, Cambridge, United Kingdom-Worked as a Restaurant Supervisor where my role was to look after smooth running of restaurant keeping in mind the customer satisfaction and quality food. I was responsible for controlling the Food Cost Control and Maintenance of the Restaurant and was successful to maintain the cost as planned. I was able to give proper result to the restaurant in terms of profit through social media marketing, weekend offer, door to door leaflet as well as controlling food waste by training the crew to follow the proper procedure while making preparing food. 1stMarch, 2019 to 20th March, 2020: Creative Cubes, Kolkata–Worked as a Manager managing teams executing events across India for clients like Epson and Spell Bee in West Bengal and maintaining daily reports. My role start from preplanning of event such as marketing, transportation till post event (PPT,POST EVENT DATA) ensure to give excellent service to the client . I had achieved few given targets of the event set by the client to make it a huge success whether it is a last minute change in content, transportation, venue etc which client as well loved the enthusiasm and work ethics which I follow. 3rd September, 2020 to 31st March 2021: Tech Mahindra (Flipkart Voice Process): My roles and responsibility was to answer customer calls and give them best resolution related to the product which they purchase in order to give proper customer satisfaction. Education-: Sikkim State University, Gangtok, India-Bachelor in Business Administration (BBA) 2012: Class 12 (Science) passed with 58% from Saifee Hall English Public School, Kolkata under ISC boards Additional Information An enthusiastic person who likes to spend quality time with family. Very Outgoing and love playing sports, listening to music, socializing with friends and watching films. My passion in life is meeting new people, experiencing new moments, travelling all around the world, learning new cultures and shopping. Declaration: I hereby declare that all the information given above is true and correct to the best of my knowledge and belief. Place: Kolkata Name: Danish Neyaz