Danilo A Hernandez Peñuelad

Danilo Hernandez - DH Environmental Engineer PROFESIONAL SUMMARY Bilingual professional fluent in English & Spanish with experience in social media engagement and digital marketing skills to grow on social media Facebook and Instagram accounts, and increase followers and sales for different startups. More than 5 years of experience in photography editing as a hobby and also customer service experience with great conflict resolutions and empathetic skills. Environmental engineer background with an immense thirst to learn about the planet. Experience writing scientific research projects for international congresses and journals. Highly knowledgeable on GIS and Microsoft Office Tools. EDUCATION UNIVERSITY OF CUNDINAMARCA, FACATATIVA, COLOMBIA B.A. Environmental Engineer February 2015 - September 2020 EXPERIENCE FREELANCER, REMOTE - COMMUNITY MANAGER & DIGITAL MARKETING STRATEGIST August 2021 - October 2021 Designed digital marketing strategy on Facebook and Instagram official business pages for startups to achieve more engagement and brand awareness resulting in a 20% increase in followers and leads. Improved the aesthetics of the social media feed (Instagram Account) while respecting the brand concept and utilizing a more feeding colors palette. IGT SOLUTIONS, WFH - TRAVEL PHONE AGENT April 2021 - September 2021 Improved the outgoing calls handling with customers’ reservations and difficulties to improve their experience with the travel agency partners resulting in more than 70% of positive reviews. BRAZILIAN JOURNALS - JOURNAL PAPER AUTHOR July 2021 - September 2021 Designed a journal research paper from scratch to get more experience in scientific research resulting in a highly prestigious research paper related to the capture of atmospheric water through unconventional methods.. 24-7 INTOUCH - PHONE AGENT Febrero 2021 - April 2021 Participated in an awareness campaign by receiving inbound calls from customers who has questions about the COVID vaccine adding people to the vaccination process and keeping them safe. ACODAL INTERNATIONAL CONGRESS - JOURNAL PAPER & SCIENTIFIC RESEARCH July 2020 - September 2020 Created a journal research paper from scratch to get more experience in scientific research finalizing the project with a presentation in front of more than 3000 viewers. Planned the structure guide of journal papers for scientific research to improve the scientist grade of writing and result in a high-quality paper with more than three publishing proposals. PROTELA S.A - ENVIRONMENTAL ENGINEER INTERNSHIP July 2020 - September 2020 Oversaw the waste management, company electrical and hydric resources to reduce the environmental impact of their manufacturing processes. Built Wastewater Treatment Plan’s contingency planning to provide guidance for company workers raising awareness about the risks and the steps to follow when requirements for the company change. TECH SKILLS Canva | Photography Editing Mobile Apps | PhotoShop | PowerPoint | Word Gmail | Google Docs | ArcGIS | Social Networks (Facebook, Instagram, Twitter) | Facebook ADS