Danihka Nacua

Danihka Salvado Nacua 505 Riva Ridge Subdivision, Tisa Cebu City |- |- Summary Dedicated and focused Admin Staff/Virtual Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals .Seeking a role of increased responsibility and authority. Highlights Self-directed Spreadsheet Management Time management Schedule management Meticulous attention to detail Internet savvy Account management Value analysis Order processing Customer service-oriented Xero Basic Photoshop  Social Media Management (Facebook,Twitter, Instagram, LinkedIN, Pinterest, and etc) Social media marketing Marketing Newsletters Marketing Banners Wordpress Updates Microsoft Office proficiency Excel spreadsheets Billing and coding Google Drive Advanced MS Office Suite knowledge Mail management Appointment Setting Transcription Negotiation and sales skills. Attention to detail People oriented Problem analysis – Problem solving Analytical thinking Organizational skills Work History Telstra Powered by Teletech - Ebloc 2 IT Park Salinas Drive Lahug Cebu City Consultant December 2016 - May 2017 Assist customer’s wants, complaints and queries. Appointment setting Promote company’s new packages and promos Delonix Marketing Corporation – Rm 311 Mango Square Mall Gen Maxilom Avenue Cebu City General Virtual Assistant September 3, 2014 – July 12, 2016 Manage contact lists and customer spreadsheets Maintain a calendar and set up meetings Take transcription and handle correspondence Make travel arrangements Handle billing and accounting Prepare and send out email newsletters Prepare, collate and ship proposals and meeting materials Send out requested information to customers Handle client inquiries by phone or e-mail Social Media Management Complete market or internet research and data mining Develop and maintain websites and blogs Tech Mahindra Vcustomer – Jesa ITC Bldg Gen Maxilom Avenue Cebu City Customer Service Representative September 2013 – December 2013 Participated in various incentive programs and contests designed to support achievement of production goals. Consistently met department expectations for productivity and accuracy levels. Educational Background College Bachelor of Science in Civil Engineering Cebu Institute of Technology - University- (undergraduate)