Daniels Ray

Results-driven professional with strong expertise in customer service, cold calling, and virtual assistance. Skilled in building rapport with clients, handling inquiries with professionalism, and delivering solutions that enhance customer satisfaction. Adept at managing administrative tasks, coordinating schedules, and supporting executives with efficiency and attention to detail.

Possess excellent communication, persuasion, and active listening skills, with a proven ability to manage high-volume calls and convert prospects into clients. Highly organized and detail-oriented, with proficiency in email management, CRM tools, data entry, and calendar coordination. Recognized for a proactive approach, adaptability, and the ability to work independently in fast-paced, remote environments.

Key Skills:

• Customer service & client relationship management
• Cold calling, lead generation & sales support
• Strong verbal & written communication
• Virtual assistance & administrative support
• CRM management & data entry accuracy
• Time management & multitasking
• Problem-solving & conflict resolution
• Calendar management & scheduling
• Proficiency with productivity and communication tools (e.g., MS Office, Google Workspace, Zoom, Slack, CRM platforms)