Danielle Sherman
McKinney, TX |- |-| linkedin.com/in/dannisherman | github.com/dannisherman
SUMMARY
Results-driven Senior Software Engineer and Full Stack Developer with proven expertise in enterprise applications, secure software development, cloud systems (AWS, Azure), and CI/CD pipelines. Skilled in troubleshooting, automation, RESTful API integration, microservices, and data pipelines. U.S. Navy veteran with an active Secret Clearance and experience mentoring junior developers and delivering robust solutions in Agile environments.
SKILLS
React.js, Python, JavaScript, C#, Spring Boot, Django, REST APIs, Microservices, Machine Learning (scikit-learn, TensorFlow), ETL Pipelines, SQL, NoSQL (PostgreSQL, Redis, MongoDB), AWS (EC2, S3, Lambda), Azure Active Directory, Docker, Kubernetes, CI/CD (GitLab, GitHub Actions), Embedded Systems, ServiceNow, Git, JIRA, Confluence, Agile Scrum, Project Management (PMP).
EDUCATION & CERTIFICATIONS
Bachelor of Science in Computer Science – University of Phoenix, 2025
Associate of Arts in Information Technology – University of Phoenix, 2023
Information Assurance and Security Certificate – University of Phoenix, 2023
Certifications: PMP, ITIL® Foundation, VDI & DaaS Administrator, Information Assurance and Security
PROFESSIONAL EXPERIENCE
Senior Application Administrator | NextStep Recruiting (Banking Client) | Jul 2025 – Present
• Serve as the primary support for banking and non-banking software systems, specializing in consumer loan origination, workflow automation, and secure document management.
• Troubleshoot and resolve complex application issues, leveraging automation scripts and API enhancements.
• Collaborate with IT teams and vendors to escalate, resolve, and optimize performance.
• Lead user training, detailed documentation, and process improvements for better adoption and compliance.
• Monitor incident tickets and service requests to ensure timely resolution across multiple time zones.
• Participate in software updates, UAT, and rollouts, ensuring secure, stable deployments.
Application Administrator | City of Richardson | Jan 2025 – Jul 2025
• Administered and configured enterprise application systems, optimizing workflows and ensuring secure, scalable solutions.
• Developed and maintained RESTful APIs and microservices for cross-department system integration.
• Built automation scripts and CI/CD pipelines to streamline deployments and performance optimization.
• Led technical upgrades and enhancements leveraging AWS and Azure for cloud migrations.
• Mentored junior staff and upheld best practices for secure coding, version control, and Agile workflows.
Application System Specialist | City of McKinney | Oct 2022 – Jan 2025
• Developed and integrated embedded systems solutions within city infrastructure for smart traffic and IoT monitoring.
• Built and maintained full-stack applications using React, C#, and Java, improving energy efficiency and data workflows.
• Developed APIs and microservices to enable secure integrations between Axon software and public safety systems.
• Managed troubleshooting, patching, and configuration of over 30 applications, ensuring CJIS compliance.
• Led the migration of the Fire Department from Firehouse to FirstDue, implementing ETL processes for accurate data transfer.
Software Support Technician | Bio-Rad Laboratories | Apr 2022 – Oct 2022
• Provided front-line support for QC data and lab systems, maintaining SQL Server databases and application troubleshooting.
• Automated data extraction and reporting pipelines to improve lab workflows.
• Configured embedded systems in lab equipment to ensure strict compliance with standards.
• Documented technical solutions in Salesforce and collaborated with server teams for secure connectivity.
Application Support Specialist II | Intuit | Dec 2020 – May 2021 (Remote)
• Provided advanced technical support for distributed remote teams using Citrix, Active Directory, MFA, ServiceNow, and O365.
• Triaged complex software issues, collaborating with engineering to implement fixes.
• Supported secure remote work practices and resolved connectivity issues efficiently.
Mechanical Technician | United States Navy | Mar 2013 – Mar 2017
• Led maintenance operations, supervised a 6-person team, and trained 20+ personnel in engineering plant operations.
• Served as Quality Control Inspector for Level I repairs, ensuring zero rework and high compliance.
• Managed critical system repairs, improving performance and readiness under tight deadlines.
