Danielle Shafer | Freelancer Resume

DS DANIELLE SHAFER-| Dayton, WY 82836 Summary Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Skills Scheduling SEO Optimization Social Media Management Highly Organized Website Maintenance Market Research Business Development Content Creation Marketing Strategies Marketing Campaigns Experience Edict Systems | Beavercreek, OH Administrative Assistant and Marketing Content Creator 06/2020 - 01/2021 Organized and maintained ﬁling systems for physical and electronic documents, ensuring accuracy and conﬁdentiality of records. Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staﬀ. Maintained oﬃce supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies. Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service. Processed invoices for payment using accounting software applications. Prepared expense reports on behalf of executives in accordance with company policies and procedures. ICN Media | Nottingham, United Kingdom Director of Marketing and Business Development 09/2019 - 03/2020 Developed and implemented marketing strategies to increase brand awareness, improve customer satisfaction, and enhance brand loyalty. Created and executed a comprehensive digital marketing plan including SEO and SEM, content creation, email campaigns, social media management, and web analytics. Managed the design and production of marketing materials such as brochures, ﬂyers, catalogs and other collateral pieces. Urbana University | Urbana, OH Sport Marketing Assistant 08/2016 - 06/2018 Providing social media updates and graphics for events, creating sport recruiting packets, posting live updates via social media, and assisting athletic directors with updating team websites, team statistics, and rosters. Assisted with the development and implementation of marketing campaigns. Managed and executed social media strategy, coordinating posting and engagement eﬀorts. Dayton Dragons Professional Baseball | Provided excellent customer service to resolve customer complaints in a Dayton, OH Customer Service Rep 03/2017 - 08/2017 Education and Training University of Nottingham | United Kingdom Master of Science in Marketing 12/2019 Urbana University | Ohio Bachelor of Science in Sport Business 06/2018 References References available upon request. timely manner. Resolved complex problems by working with other departments to provide solutions that meet customer needs. Identiﬁed areas of improvement in customer service processes and suggested changes accordingly.