Danielle Matlock

 DANIELLE MATLOCK PERSONAL STATEMENT Versatile, resourceful and energized. A punctual, hard working and responsible individual who works well within a team. Organized, dedicated, and able to work within a volatile environment. I am focused and observant with great attention to detail. A naturally caring nature with a need to help people. Experience caring for Dementia patients, mentally disabled and people at high risk due to mental illnesses. SKILLS & ABILITIES - Personal Care - Office Management/Payroll - Administering medicine - Policies/Procedures - Record Preparation & Management - Completion of shift reports - Focus during long hours and shift work - On-call work I have life experience with people who suffer from clinical depression, bipolar disorder including suicidal thoughts, split personality disorders and psychosis. I spent 5 years being a carer for family members, being their support system. This would include dealing with manic upscale episodes and unpredictable, dangerous behaviour. My future goal is to complete a nursing degree with the aim to qualify as a mental health nurse. EXPERIENCE May 2018 – July 2018 – Aegis – Montgomery House – Housekeeping I worked in a newly restored hospital which was now an aged care facility. Due to different rules in Australia I couldn’t take a position as a carer so became a housekeeper. I completed high level kitchen and bathroom cleaning. Made the residents beds along with all other general cleaning/washing that was required. I was able to interact with the residents which for me was important because for a few years now I have missed my earlier role as a dementia carer February 2018 – May 2018 – Kakulas Brothers – Health Food Shop My role here was mainly customer service, working on the tills. I also took care of produce, re stocking, deliveries and fresh produce such as working in the Deli. I took this position because I love helping people and being organised, I thoroughly enjoyed it. October 2017 - Present - Office Manager - Ideal Interactive I take care of all HR, Payroll and Office admin. My hours are set weekly and I enjoy the job however I am looking to get back into the role which I enjoy the most, my passion for caring for people. Having been in Australia for four years and currently being settled in Perth, I am ready for a new challenge with the opportunity to advance and grow within the health care sector. February 2017 - October 2017 - Travelling March 2016 - January 2017 - I took over the lease of a 6 acre farm where I grew, harvested and sold herbs, fruit and vegetables. I had weekly markets to sell my produce and the rest of the time would be spent maintaining the land. I would prepare vegetarian meals, juices and healthy snacks also. Office/accounts Manager – Talk Up Communications September 2015 – March 2016 Within my role I am the first point of contact for customer service and billing enquiries. I deal with billing issues for 100+ clients. This includes invoices, account payable and weekly payroll. Also bank reconciliation's, HR and all other office ad-hoc tasks. I focus on maintaining back office and ensuring a consistently positive relationship with customers. I have to multi-task and prioritize during my day, being organized and efficient is key. Keeping reports, creating procedure manuals and having an eye for detail are very important throughout my role. Housekeeper – Montego Motel March 2015 – September 2015 Cleaning of apartments/rooms would include high level kitchen bathroom cleaning. Making of the beds and general cleaning tasks to keep rooms at a high standard for guests. TRAVELLING - March 2014 – March 2015 Office/Accounts Assistant – Layton Kaye Accounts May 2012 – Feb 2014 My responsibilities in this role was to be of assistance to the Managing Director. I would filter client enquiries. Arrange and prepare meetings. Developed spreadsheets. Organized client files and update correspondence. Deal with invoices and paperwork, whilst upholding a great relationship with our client base. Emailing daily, organizing the office and taking minutes were also included in my role. Wellesley Lodge Residential Home – Carer for Dementia patients Jan 2010 – Feb 2012 Providing residential care to many patients whilst developing great relationships, becoming a professional companion during this time. Personal care given including washing, drying, replacing dressings. Giving medicine and preparing meals. Cleaning and general upkeep of the home. Mears Care Agency – Carer Oct 2008 – Dec 2009 Door to door domiciliary care to many patients. Personal care giving, preparing meals and giving medicine. Upkeep of daily household chores. EDUCATION Carshalton high school for girls – A level, Diploma 11 A-C GCSE Grades Hospitality & Catering Diploma Certified in Administrating Medicine (UK) AS Media Studies