Danielle M Jollevet

Danielle Jollevet Business Service Representative Dallas, GA-- A highly qualified, skilled professional with more than 17 years of experience in the telecommunication industry. Including sales, customer service, order processing, counselling and confirming best product solutions to assist in the successful setup of small businesses. Exceptional knowledge of telecommunications, Internet, digital and mobility products. Authorized to work in the US for any employer Work Experience Business Service Representative AT&T Communications - Tustin, CA 2000 to 2017 Customer Service, Respond to all customer interaction types (phone calls, emails, voice mails, correspondence, and in person). Exercise sound and informed judgment in determining the best course of action for each individual customer. * Place outbound calls to sell appropriate business products * Place orders using numerous systems for select products * Negotiate pricing for appropriate products, plans, and services to business customers * Maintain company confidential records * Protect and generate revenue for the company Achievements: Recognition for exceptional customer service, 100% in sales goals and scheduled adherence, Team Captain, Office recognition luncheon for top seller in region. Education High School Diploma in General Course Work San Dimas High School - San Dimas, CA June 1987 Skills CUSTOMER SERVICE, RETAIL SALES, SALES, RECEPTIONIST, CREDIT Groups Executive Director, Felix Mason Foundation December 2015 to Present This is a non profit foundation that I am the founder and executive director of. We assist families with children that have asthma and various other respiratory related diseases.Our goal is to help save all children one breath at a time. See www.felixmasonfoundation.org Additional Information Areas of Expertise * Sales * Mobility Specialist * Credit Analysis * Solutions Counselling * Internet Specialty Desk * Customer Service