Danielle K Vaca

I am currently an intake coordinator at Mount Sinai hospital - psychiatry dept.i am the first point of contact for patients. My role involves gathering patient information and converting it into electronic health records (EHC), verifying insurance coverage, scheduling appointments, and coordinating services. I ensure that all necessary documentation is completed accurately and promptly to allow smooth patient admissions and care.

 My role is vital in creating a positive first impression, often greeting patients in person or over the phone, answering questions, and providing reassurance in a professional and compassionate manner. The position requires excellent customer service and great communication skills which I must say I have.