Address: Gosford NSW Mobile:-
E-mail-DOB: 14th of January 1989
DANIELLE GRECH
Employment Objective
A highly organised and hard-working individual looking to work in a stimulating role that offers challenges and
provides opportunities to gain experience and knowledge.
Work Experience
September 2015 – July 2020, Coty Australia (Global Cosmetic, Skin, Fragrance & Hair Brand
Company), SYDNEY NSW – Receptionist/Office Management/Customer Service Representative/Consumer
Affairs Representative
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Meet and greet clients;
Answer and direct telephone calls;
Maintain office presentation;
Stationery/furniture orders;
Assist 3 General Managers with ad-hoc duties;
Travel arrangements, including flights & accommodation;
Assist all brand teams with ad-hoc duties, i.e. bulk send outs to bloggers and influencers;
Organise local, domestic and international couriers/shipments;
Manage the running’s of our yearly charity work with the Starlight Foundation and other charities;
Liaise with international colleagues;
Raising of new purchase orders on a daily basis utilizing the SAP software suite;
Processing returns, credits & pricing adjustments for suppliers;
Liaising with clients/suppliers via E-mail;
Telephone calls with consumers regarding product queries;
3-month period of working from home in a Customer Service role, answering all calls and continuing with the above
tasks that relate to the Customer Service role;
Management of the company AMEX card for purchases, ensuring timely repayment made and completion of
expense reconciliation;
Diary and calendar management; and
Other event management assistance.
October 2014 – May 2015, Sandersons Mercedes-Benz (Car Dealership), RUSHCUTTERS BAY NSW –
Reception/Accounts Payable & Receivable Manager (Temporary work)
Receptionist
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Receive, direct and relay telephone messages;
Assist in the planning and preparation of meetings and conferences;
Travel arrangements, including flights & accommodation;
Assisting with event coordination (Mercedes-Benz Fashion Week and Golf Day);
Maintain an adequate inventory of office supplies;
Greeting clients;
Receiving, distributing and posting of daily mail;
Preparation of general letters; and
Perform any other related duties as required.
Accounts P&R Manager
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Account reconciliations;
Pay invoices by verifying transaction information; scheduling and preparing disbursements; obtaining
authorization of payment;
Process of EFT payments;
Creditor payments;
Account P&R customer enquires;
Chasing of debtors;
Warranty claims; and
Data entry / daily banking.
1 April 2011 – 31 October 2014, Jirsch Sutherland (Chartered Accountants), SYDNEY NSW - Intermediate
Administrator
Change of Company due to a merger between Ngan & Co and Jirsch Sutherland.
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Controlling the daily duties of running a company that has entered into Liquidation or Administration;
Assisting with direct client telephone calls;
Data entry into system (APS);
Retrieving and entering information through MYOB;
Dealing with very important and confidential information;
Paying employee wages;
Collection of debtors;
Preparing and attending meetings;
Final reports;
Meeting and greeting clients;
Working directly with my team manager;
Working directly with a small team;
Assisting in sale of business; and
Relief reception duties including: answering telephone calls, greeting clients, bookings of meetings,
flights and accommodation.
1 Jan 2008 – 1 April 2011, Ngan & Co (Chartered Accountants), SYDNEY NSW - Office Administration
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Assisting with telephone calls;
Data entry into system (IPS);
Retrieving information from MYOB;
Daily errands e.g. Banking/Deliveries;
Ad hoc administrative duties (e.g. filing, binding, faxing etc.);
Dealing with very important and confidential information;
Paying receivership appointed employee wages;
Collection of debtors;
Purchasing office supplies;
Attending Company creditor meetings to take minutes;
Creating final reports for closure of accounts; and
Relief PA duties while PA on maternity leave including: bookings of flights and accommodation for
director, diary management and administering staff members.
Education
2001 – 2006 Beverly Hills Girls High School SYDNEY NSW - Higher School Certificate
2 Unit Community and Family Studies
2 Unit English
2 Unit Food Technology
2 Unit Hospitality
2 Unit Business Services
Accreditations
Certificate II in Business Services (2006)
Certificate II in Hospitality Operations (2006)
Certificate III in Business Administration (2007)
Introduction to Insolvency course (2011)
Personal Skills and Qualities
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Strong communication skills;
Hard and dedicated worker;
Outgoing personality;
Works well individually and/or within a team;
Young and motivated;
Punctual and responsible;
Able to handle fast paced work environment; and
Excellent customer service skills.
References
Available on request.