Danielle Geanne Vili

EDUCATION John B. Lacson Foundation Maritime University - MOLO Bachelor of Science in Customs Administration (Bachelor) - Western economics, accounting computerization, marketing, intermediate. - Me SOFT SKILLS Danielle Geanne SOFT SKILLS Filamer Cristian College Secondary WORK EXPERIENCE Vili May 2020 December 2022 General Virtual Executive Assistant Customer Service/ Virtual Executive Assistant Answers inbound/outbound calls. Social Media Management, Email Management,basic blog management, data entry and handling meetings.  PHONE - EMAILdaniellegeanne0929@gma il.com September 2017- May 2020  Hugo Vidal St. Casanayan Pilar Capiz I have more 5 YEARS of experience as a Virtual Executive Assistant, Customer Service and Sales field in outbound and outbound. Diverese in handling concerns from Telecomunications company, billing, Technical escalation, and selling products/subcriptions. Delivering excellent customer service to build long-term relationships with customers with exceeding customer satisfaction. Effectively identify needs to offer products and subcriptions that have value to customers. Quickly adapts to performance and goals exceeding standards expected from me. Measure my success through coaching and build concrete action plans for my performance and business goals. I’m always honest by sticking to my promise and always willing to communicate with others or to help them with a great sense of teamwork. Handle Sales, Inbound and outbound calls offer ing program Gym membership. Facebook posters, Handling Calendar Management, Email Management ,Email Marketing Via CRM, & Handling Administrative works.  ADDRESS OBJECTIVE Fit Body Boot Camp Customer Service/Virtual Assistant/ SMM July 2014August 2017 Ubiquity Global Services - Bacolod Customer Service   TOOLS     Providing custom service including customer cares through telephone and internet. Abiding the regulations and working closely with the operating administration and other co-workers. Asana, Monday.com, Slack 8x8, Google voice, Fit pro tracker Danubenet, CRM, Wordpress website blogging and updating , Canva, Outlook, ACSR, Einstein, Google sheets, Docs, Google Work space SOFT SKILLS  Communication, Teamwork, Problem-solving, Time management, Critical thinking, Decision-making, Organizational, Stress management