Danielle Faye Suello

Danielle Faye Suello-| WhatsApp - | Cebu City, Philippines FULL-TIME WORK EXPERIENCE Executive Assistant Freelance Remote-work UK based June 2025 - Present Supported the CEO and VP with day-to-day admin tasks, email management, and internal coordination Managed inboxes, organized support emails, and ensured timely responses to customer enquiries Assisted with purchase orders, document prep, and tracking web orders Maintained accurate records and filing systems for easy access and workflow efficiency Liaised with internal teams and external partners to resolve order and website issues Ensured smooth communication flow and upheld professionalism in all correspondence Senior Sales Associate Bank of the Philippine Islands United Kingdom November 2024 - June 2025 Cebu City, Philippines Supported daily admin tasks under the Junior Executive, including client coordination, document prep, and scheduling Served as liaison for the AVP, managing both internal and external communications Managed email inbox, drafted follow-ups, and coordinated with departments to meet deadlines Reviewed and validated various loan documents (personal, housing, car, business) for accuracy Conducted daily outreach to pre-qualified leads to build rapport and convert interest into sales Maintained organized records and ensured timely processing of client applications and requests Handled sensitive client information with confidentiality and maintained accurate internal tracking Planned daily tasks and monitored data to complete work efficiently and avoid backlog Customer Service & Sales Associate Bank of the Philippine Islands April 2019 - October 2024 Cebu City, Philippines Ensure accuracy and efficiency in work to meet client needs Support colleagues and foster teamwork through trust and empathy Stay calm and focused while handling multiple client transactions Manage daily workload effectively to avoid backlogs Organize and maintain documents for quick and easy access Monitor daily emails for important bank-related memos Build rapport with clients to strengthen relationships and promote goodwill PART-TIME & INTERNSHIP EXPERIENCE Executive / Admin Assistant Project-Based January 2024 - June 2024 Australia Provided high-level administrative support to executives, managing calendars, travel, and correspondence. Managed inboxes and provide immediate answer to queries. Basic expense tracking / Bookkeeping Accounting Associate BLB Law & Accounting Services Processed invoices, tracked client payments, and maintained updated financial records. Gained exposure to document accuracy checks and basic bookkeeping reconciliation. Internal Audit Intern Commission on Audit - Landbank of the Philippines Processed invoices, tracked client payments, and maintained updated financial records. Gained exposure to document accuracy checks and basic bookkeeping reconciliation. January 2019 - March 2019 Cebu City, Philippines April 2018 - June 2018 Cebu City, Philippines EDUCATION University of San Carlos Bachelor of Science in Management Accounting OTHER Tools & Platforms: Slack, Airtable, XERO, Quickbooks, Monday.com, Trello, Google Suite, Microsoft365, Salesforce, Sage, Shipstation, Carrd, Canva Certifications & Training: SAP Business One, Philippines Civil Service Commission - Professional Eligibility Language: Filipino (Native), English (Fluent)