Danielle Dominique Bagtindon

DANIELLE DOMINIQUE H. BAGTINDON Property Manager – Maintenance Coordinator Address: Sta. Rosa City, 4026 Phone: - Email:- PROFILE Dynamic and results-driven Property Manager with extensive experience in maintenance coordination, tenant relations, and operational leadership. Proven expertise in streamlining workflows, implementing effective policies, and managing budgets to maximize property performance. Adept at fostering client satisfaction through proactive problem-solving and exceptional communication skills. Proficient in using industry-standard tools and software to drive operational efficiency. EDUCATION De La Salle University – Dasmariñas, Cavite, Philippines Bachelor of Science in Business Management SKILLS • • • • • • • • • Property Management & Maintenance Coordination Vendor & Tenant Relations Budgeting & Financial Administration Policy Development & Compliance Workflow Optimization & Scheduling Staff Training & Leadership Strategic Planning & Execution Excellent Written & Verbal Communication Technical Proficiency PLATFORMS • • • • Property Management Tools: Buildium, Yardi Collaboration Tools: Monday.com, Zendesk, Slack, Zoom, Skype, RingCentral Productivity Software: Microsoft Office 365, Google Workspace Specialized Tools: WorkSnaps, ChatGPT LICENSES & CERTIFICATIONS • • • • • • Six Sigma (Introduction) Adaptive Coaching for Results: Action Planning Behavioral Analytics Training Fraud & Trend Analytics -) Supervisor and Leadership Training Programs Service and Sales Training __________________________________________________________________________________________________ WORK EXPERIENCE OfficeXtend – Property Manager September 2023 – January 2025 • • • Coordinated all property maintenance tasks, ensuring timely vendor management and resolution of tenant concerns. Communicated effectively with tenants, vendors, and stakeholders about property updates, HOA notices, and adverse weather alerts. Managed building certifications and ensured compliance with regulatory requirements. Houston HOA – Property Manager May 2022 – July 2023 • • • • Oversaw maintenance tasks, utility management, and vendor coordination for rental properties. Drafted lease and property management agreements while maintaining updated SOPs and training videos. Provided move-in instructions, verified tenant documentation, and ensured adherence to owner and vendor manuals. Processed rental owner statements and communicated with tenants about property updates. __________________________________________________________________________________________________ LEADERSHIP EXPERIENCE Accenture – Operations Supervisor October 2021 – May 2022 • • • Managed team performance, scheduling, and client communications. Conducted coaching, behavioral management, and process improvements to enhance operational outcomes. Led fraud management initiatives and facilitated service-to-sales training programs. Majorel – Team Manager July 2018 – July 2021 • • Directed team activities, performance monitoring, and client relations to ensure consistent service delivery. Analyzed trends, improved workflows, and conducted employee engagement programs. (Additional experience available upon request.) Key Improvements: • • • • • Modernized Structure: Reorganized sections to emphasize relevance and highlight your property management experience. Concise Bullet Points: Simplified job responsibilities for clarity and impact. Enhanced Professional Tone: Polished language to reflect a professional and industry-aligned resume. Removed Redundancy: Streamlined repetitive details from previous job roles. Tailored Focus: Highlighted skills and experiences directly aligned with property management roles.