Danielle A Boyd

Danielle Boyd- |​-​ ​| 107 County Line Rd. Belton, MO 64012 Summary Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office staff, paperwork, and project needs. Skills - Employee training and development -File and data retrieval -10 key proficiency -New business development -Back office operations -Interpersonal communications -Excel spreadsheets -Detail-oriented Experience 03/2015 - 07/2018 Restore Masters LLC , Raytown, MO​- Estimator/Data Entry ● Evaluate damage and document roof measurements ● Provide onsite training ● Collect data and information from venders, sub-contractors and teammates to determine exact costs for all aspects of each project ● Develop and update cost estimates by documenting relevant information into Xactimate ● Determine project scope, boundaries, time frame and possible complications to produce accurate estimates ● Develop bid proposals with itemized costs for clients to review and approve before beginning work on projects ● Resolve conflicts and negotiate agreements between parties in order to reach a win-win solution to disagreements and clarify misunderstandings 02/2016 - 09/2018 County Line Properties LLC, Belton, MO​ - Property Management Assistant ● Contact tenants to collect overdue rent or to discuss other important issues ● Execute leases with new and returning tenants ● Schedule maintenance calls ● Process and track employee time sheets and submit to accounting department for payroll processing ● Increase accuracy and reduce discrepancies by verifying data while processing incoming and outgoing checks and wire transfers ● Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence ● Manage building access and supply key cards to employees and visitors 02/2014- 01/2015 Quest Diagnostics, Lee’s Summit, MO ​- Data Entry Clerk ● Compile, sort and verify digital data against source documents ● Identify and correct data entry errors to prevent duplication across systems ● Maintain quality levels above prescribed minimums to support team productivity and efficiency ● Transcribe data after verifying information to deliver projects with 100% accuracy 04/2012 - 12/2013 Furniture Deals, Independence, MO ​- Administrative Assistant ● Create and maintain spreadsheets using advanced Excel functions and calculations to develop reports and lists ● Direct customer communication to appropriate department personnel, in addition to provide information to resolve inquiries and bolster customer satisfaction ● Enter invoice data into company’s internal system and update details, including customer contacts and delivery dates to keep information current ● Explain finance options to customers Education Brown Mackie College Lenexa, KS Bachelor of Science Healthcare Administration