Daniella De Los Santos

Daniella De Los Santos HR Generalist - Customer Service - Logistics Looking forward to join the team and help the company and its managers to achieve their goals. WORK EXPERIENCE Grupo Noa International -- N AT I O N A L I T Y (Call Center Interpreter Services) 2022 - 2023 Caracas, Venezuela Spanish (Spain) SKILLS • • • • • • Assertive communication. Customer service abilities. Detail oriented. Teamwork. Problem solving. Availability for online or onsite positions Barbershop Owner @barberiaoceano Management | Administration Team of 8 employees (former Chase Manhattan Bank) 1992 - 2013 Caracas, Venezuela Monarch Resources (South Africa mining company) 1989 - 1991 St. Bolivar, Venezuela Bachelor’s Degree in Industrial Relations UTIRLA Caracas, Venezuela Commercial Secretary 1981 - 1982 Indiana Business College Indiana, USA English as a Second Language 1980 - 1981 ELS Language Center Indiana, USA Senior Human Resources Generalist for Venezuela and Colombia • Office Manager for Caracas Rep Office. • Manage administration of payroll and local benefit. • Application of corporate policies and HR programs. E D U C AT I O N 1995 - 1999 • Interpretation for medical, legal, financial and insurance consultations between companies and clients. • Customer support assistance. JP Morgan Chase & Co. ENTREPRENEUR 2014 - 2022 Venezuela English - Spanish Interpreter HR Assistant Manager • Help and assist the HR Manager to recruit and hire a work force of 400 workers. • Development of HR policies and procedures. • Implementation of Venezuela Labor Law policies and benefits. Chase Manhattan Bank Caracas Representative Office 1983 - 1989 Caracas, Venezuela Human Resources Assistant • Payroll. • Corporate health insurance plan and social security. • Secretarial duties and assistance to the HR Manager.