Daniela Gonzalez

DANIELA MEDELLIN INDUSTRIAL ENGINEER PERSONAL DATA PROFESSIONAL GOAL To always seek my personal improvement, to contribute daily to the practice of my principles in order to have a good emotional stability. Execute, acquire and develop experience to become a high-performance professional in the workplace. 2019 - 2020 2019 Scheduling of internal and external meetings and/or appointments. Design and creation of material to direct and support exhibitions and presentations of the department. Control of notes in internal and external meetings. Collection of invoices of expenses and administration of these. Constant communication and support with diverse areas of administration. Control and organization of events or extracurricular activities. Buffalo Wild Wings Cashier Marital Status: Single 2017 - 2021 Research, identify, and resolve customer complaints using applicable software. Answer incoming calls and respond to customer’s emails. Follow up customer calls where necessary. Complete call logs and reports. Document all call information according to standard operating procedures. Route calls to appropriate resources. Femsa Comercio Executive Personal Assistant Nationality: Spanish EDUCATION EXPERIENCE Coleman Powersports Bilingual Customer Service Representative E-mail:- 2017 - 2019 Expertise in business administration, record keeping, planning, policies, procedures, researching, scheduling, and related responsibilities to ensure productive operations Financial accounting check in cash register, Customer service via telephone. Entry of orders in mobile applications. Support with co-workers for daily sales resolutions. Interactive participation in the promotions, sales and marketing of new temporary and permanent products. Universidad TecMilenio Industrial Engineer 2015 - 2017 Instituto Laurens Bilingual Bachelor AREAS OF INTEREST Human Resources Organizational Psychology Talent recruitment. Total Quality Marketing SKILLS & APTITUDES The ability to analyze complex information. Capacity to leadership and make decisions. Aptitude to work in mutual support with my work team. Aptitude to adapt easily. LANGUAGES Spanish - Native English - C2 German - A2