Daniel Rojas

Daniel Rojas Contact 646 – 854 – 9134 New York, NY 10462- Professional Experience Senior Manager, Technology Columbia University – Office of the President o o Education M.A., Technology Management Columbia University, 2026 B.A., Japanese Language, Business, & Culture CUNY Baccalaureate for Unique and Interdisciplinary Studies, 2019 o Senior IT Specialist City University of New York – School of Professional Studies o Qualifications Languages o Bilingual English and Spanish. Conversational Japanese. Core Qualities o Strategic decision-maker, adaptable, calm under pressure, organized, patient, analytical. Relevant Qualifications o 15+ years IT and management. o o o o o Skilled with RSAT, ITSM, ERP, network and cybersecurity systems, multi-OS environments, risk analysis, and translating technical jargon. Directed large globally diverse teams managing simultaneous projects between engineers and stakeholders. Produced timely deliverables with shifting priorities, changing environments, and time-zones. Had earned a DOD Secret Security clearance, and industry certifications. Business acumen. New York, NY Nov. 2019 – Present Directed multi-million technology infrastructure and teams, providing white-glove support to the President, senior executives, 10 business units, and non-technical business leaders. Created the digital archives, instrumental in digitization of department workflows, managed 20+ vendor contracts, 60+ databases, and accomplished 2 c-suite transitions. Managed daily risk assessments, server migrations, Azure, Proofpoint, IAM, AD & exchange identities, Arctic Wolf, and other network security and SAAS and license administration. Engineered and managed ERP dataflows and automations utilized across 6 business units (e.g. Finance, Events Management) leading to successful monthly reconciliations and Fiscal closings with reduction to accounting margins of error, itemization of all expenditures, staff tracking, and calculations of other budget allocations and metrics. Developed refined technical workflows for facilitating the processing and tracking of budgets, grants, and contracts specific to the needs of the business unit. New York, NY Nov. 2015 – Nov. 2019 Contributed to the institution’s 300% growth in 4 years through successfully managing a team of 6, maintaining and leveraging vendor contracts facilitating $300,000+ system upgrades and capital projects. Managed Palo Alto, IAM, 11000+ accounts on 3 domains, $1,000,000+ software licensing administration (e.g. Adobe Creative Cloud), developed ERP and automations for efficiently correlating & processing accounts and licenses & other technology costs, and responsible for migration to M365. Conducted monthly C-suite updates and resolved 5000+ cases on two ITSMs (i.e. Redmine, CRM). Successfully implemented and supported technological initiatives for the CUNY Research Institute. NOCC Administrator / Network Controller U.S. Army o o o Location Varied Globally Sept. 2009 – Oct. 2015 Directed 30+ experts of an international JOCC in 24/7 operations, delegating multi-milliondollar capital projects to completion on-schedule. Managed $50-million operating budgets, successfully conducted precisely scheduled network-wide encryption changeovers, sustaining 99.98% satellite connectivity. Managed NetOps, maintaining IP/fiber infrastructure with 20,000+ WAN users, 24+ routers, 80+ switches, CUCM, firewalls, IDS/IPS, and all proprietary cybersecurity. Earned and maintained certifications Network+, Security+, CCNA, CISSP, ITIL, Scrum, Asset and Program Management, and DOD Secret Security clearance. Collaborated with government contractors on debugging and implementing global network devices by L3, Cisco, VSAT, CECOM, and General Dynamics. Technical Summary Enterprise Apps, SaaS & Desktop Technologies o Solarwinds, SNMPc, Cisco Call Manager Express, CUCM, SCCM, Unity Express, Cisco IOS, NX-OS, Polycom, Arctic Wolf, Azure, Active Directory, Exchange, RSAT, VMWare, LAPS, Palo Alto, WanManager, M&C, ASDM, Okta, Blackboard, TeamViewer, LDAP, Citrix GoToAssist, VNC, Lync, Bomgar, G-Suite, Microsoft Windows, Mac OS, Android, JAMF Pro, CRM, RAID, Office 365, Crashplan, Zoom, Adobe, Box, Thunderbird, Duo MFA, ServiceNow, FreshService, RingCentral, Slack, Teams, Qualtrics, FileMaker, AirTable, 1Password, Confluence