Daniel Rippe

DANIEL MAURICIO RIPPE Cll 131 #47-46, Bogota, Colombia CC- – Passport AW201986-- – - OBJECTIVE First at all one of my dreams always has been to travel around the world and I know I’ll enjoy every second of this experience. I’m passionate about knowing different cultures, learning and improving my English skills. Working for this company will give me the chance to challenge myself in my professional area which is the customer service, having the opportunity to personal growth and my experience will be complete. In addition, the offer is generous and it is a privilege to work with this Company. PROFESSIONAL EXPERIENCE My last job experience is mainly related with Bilingual Customer Services in various sectors with which I have had to quickly learn about the technical aspects of various sectors of the service industry, developing my communications skills with clients. Before I have had experience working with Princess Cruises, as General Kitchen Galley Stewart, where I learn about the life on board, the main guidelines of the Cruise ships and USPH regulations. Skycom HG Doctors Bilingual Agent  List of Duties o Appointment schedule o Medication refill o Schedule exams like X-ray, Ultrasounds, Vaccines o Deliver and read lab results o Customer service Abogada Alexandra – Law Immigration Firm Document Collector  October 2021 to January 2022 List of Duties o Arrange documents for the clients o Customer Service 24/7 inTouch – Booking.com Customer Service Agent  February 2022 to Present August 2021 to October 2021 List of Duties o Book hotels and flights for the guests o Customer Service 1|Page ScotiaBank Canada Customer Service Agent  List of Duties o Credit and debit cards support o New customers Chart creation o Customer Service Self-employed Freelance  December 2019 to June 2020 List of Duties o Kitchen services o Food transportation o Cook o Dish washer o Loading Services o Cleaning Longport aviation Security – Bogota, Colombia Profiler and Qualified Agent  August 2020 to June 2021 List of Duties o Online translations o Souu Producciones – Interpreter for events o Particular English Teacher Princess Cruises – Ruby Princess General Kitchen Galley Stewart  June 2021 to July 2021 January 2019 to September 2019 List of Duties o Profiler (Interviewing passengers) Check in o Logistic tasks o Security inspection of plain areas, like, sits, Galleys, Baggage and others. Restaurante Parrilla Mi Tolima - Bogota, Colombia Waiter  February 2018 to January 2019 List of Duties o Serve Food and drinks o Greet and Escort customers to their tables o Present menu and provide detailed information when asked o Take accurate food and drinks orders o Communicate order details to the Kitchen staff o Deliver checks and collect bill payments o Cleaning Services VIAPIN SAS – Bogotá, Colombia Bilingual Agent  List of Duties o Taking orders of prepaid cards o Drivers schedule o General Merchandise o Sending Corporative Emails February 2016 to July 2017. 2|Page Collect S.A.S - Bogota, COLOMBIA Sales Collector  List of Duties o Cashier o Sales o Account manager Callzilla RLI – Bogota, Colombia Bilingual agent  March 2013 to May 2014 List of Duties o Agent o Bilingual trainer Sitel Bogota, Colombia Bilingual Agent  July 2014 to November 2015. March 2011 to August 2012. List of Duties o Customer service agent o Coach and floor support M.F.O (Multinational Force and Observers) – Sinai, Egypt October 2009 to December 2010. Interpreter Soldier and Translator  List of Duties o Soldier Interpreter o Working with the F.T.O (Force transporting office) o Peacekeeper o Military Task EDUCATIONAL BACKGROUND RESTAURANT SERVICE AND LIFE ON BOARD SEVEN SEAS GROUP 2022 DIPLOMATIC SECURITY SERVICE - ARSO UNITED STATES EMBASSY 2019 GASTRONOMY TECHNICAL SENA 2017 BACHELLOR DEGREE IN HIGH SCHOOL GUSTAVO MORALES MORALES 2008 3|Page LANGUAGES (See the examples below. Add result of any test if available)   Spanish: native language English: fluent (speaking, reading, writing) – Marlins English Test 96% REFERENCES Diego Cepeda Colombian Army - Captain- Angela Morales Enel Colombia – Senior Professional- 4|Page