Daniel Opiyo

DANIEL AGINGA OPIYO OBJECTIVE To be part of a reputable organization in order to enhance personal development opportunities, career aspirations as well as a chance to add value to the organization and ensure the achievements of its objectives. PERSONAL DATA Full Name Daniel Aginga Opiyo Gender Male Date Of Birth November 13, 1979 County of Origin Siaya County Nationality Kenyan Marital Status Married Mobile Number -, - Email - EDUCATION Year Sept 2012–Oct- - 1994 Qualification Certificate in SPSS Data Analysis BSc. Telecommunications and Information Technology Kenya Certificate of Secondary Education Kenya Certificate of Primary Education Awarding Institution Nairobi Institute of Business Studies (Credit) Kenyatta University Undergraduate Degree, Second Class Lower Division St. Mary’s School Yala, Grade B Plain Siriwo Primary school, 488 out of 700 Marks SKILLS AND ABILITY     Managerial and analytical skills Excellent written communication and interpersonal skills, with an ability to express and understand complex technical concepts. Organized and self-motivated Strong troubleshooting, problem-solving, and conceptual skills. ……………………………………………………………………………………………………………………………..…………………………………………… CV of Daniel Aginga Opiyo : Tel. -/ -. Email:-Page1 of 5       Enthusiasm and ability to work as part of a dynamic team Ability to work under pressure with limited supervision while meeting tight deadlines Proficient in time management Ability to deal with clients and travel to project sites Boldness to face challenges Project Management, Data Analysis, Microsoft Project, Outlook, Remote Support, Calendar Management, Virtual assistant, Academic Writing, G-Suite, social Media Management. LANGUAGES Language Fluency a) English Very Good b) Swahili Good c) Luo Excellent WORK EXPERIENCE Elrons Ltd 2017 to Date Position Held: Technical Consultant/Projects Manager Responsibilities  Participate as a team leader in implementation of projects involving Fixed Assets and Inventory Management Systems and Client Relationship Management (CRM) System  Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services  Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently  Projects Planning  Projects Costing  Leading project team in appropriately identifying, tagging and reconciling of Fixed Assets to existing Fixed Assets Register for clients  Provide 2nd and 3rd Level support (On or Off-Site support) Uvocorp 2013 to 2017 Position Held: Online Academic Writer Responsibilities ……………………………………………………………………………………………………………………………..…………………………………………… CV of Daniel Aginga Opiyo : Tel. -/ -. Email:-Page2 of 5   Writing academic papers including research papers, essays, presentation or speech, case study, creative writing, Book/Movie review and annotated biography among others to different Uvocorp clients Engaging Uvocorp support team through phone calls and emails on any issues that concerns the assignments I am working on Impax Business Solutions Ltd 2008 to 2017 Positions Held: CRM Consultant -) and Project Manager Fixed Assets Management -) Responsibilities  Participate as a team leader in implementation of projects involving Fixed Assets and Client Relationship Management (CRM) System  Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services  Leading project team in appropriately identifying, tagging and reconciling of Fixed Assets to existing Fixed Assets Register for clients  Maintain project time estimates in order to determine and define project baseline, schedule.  Develop a comprehensive resourcing dashboard showing project progress against resource utilization.  Collaborate with the project teams and management to report on projects, performance and resources utilization with periodic reports  Develop individual project plan, providing a framework for the proactive and successful management of issues, risks and deliverables.  Continuously communicate with the client project manager and other internal stakeholders to ensure visibility to project status and issues.  Provide effective phone and email communication to customers, coordinating regular status calls and other activities necessary to motivate and encourage client staff toward project conclusion.  Provide relevant support; both on-site, offsite (phone-calls, e-mails etc.)  Maintain SLA timelines as agreed with the client.  Recommend upgrades where appropriate.  Prepare weekly targets and reports and give the latest status of their work  Escalate issues on time to the supervisor. Magictouch Technologies 2006 to 2007 Position: Systems Administrator Responsibilities  Provide technical support for both hardware and software issues the users encounter including new installations ……………………………………………………………………………………………………………………………..…………………………………………… CV of Daniel Aginga Opiyo : Tel. -/ -. Email:-Page3 of 5  Manage the configuration and operation of client-based computer operating systems  Monitor the system daily and respond immediately to security or usability concerns  Create and verify backups of data  Respond to and resolve help desk requests  Develop expertise to train staff on new technologies  Upgrade systems with new releases and models  Administrate infrastructure, including firewalls, access controls, databases, malware protection software and other processes  Install and test computer-related equipment  Set up accounts and workstations Some of the organizations and companies where I have implemented Fixed Assets/Inventory Management Systems as a Project Manager and CRM Projects include Kenyatta National Hospital, Transnational Bank Ltd, Getrudes Children Hospital, MTN Uganda, Uganda Telecoms, Uganda Electricity Transmission Company Ltd, Equity Bank Uganda, Stanbic Bank Uganda, Safaricom, Equity Bank Kenya Ltd, Family Bank, Kenya Pipeline, Nairobi Hospital, Communications Authority of Kenya, Standard Chartered Bank Kenya, BAT Kenya, Unicef Somalia, United Nations Kenya, Unicef Kenya, Airtel Kenya, Stanbic IBTC Bank Nigeria, Oando Oil PLC Nigeria, NBC Bank Tanzania, TIGO Tanzania, Stanbic Bank Uganda, Equity Bank South Sudan, Unga Ltd, East African Community HQ Arusha, AU HQ Ethiopia, Unicef Rwanda, East African Community Arusha among others. ACHIEVEMENTS  Improved the accuracy of budget forecasts through proper projects planning  Established good working relationships with customers/clients  Improved clients support service levels by approximately10%  Managed 5 -10 million Kenya Shillings budget projects and achieved project scheduled goals COMPETENCIES I am competent in Fixed Assets/Inventory Management Systems, SPSS data analysis and have some experience in System Administration, MS Project, SQL Server, Microsoft CRM and ERPs such as AX, SAP and Sun systems. I also possess business competencies including;  Identifying people’s needs, interests and motives to be able to place them in the right projects for better resource and skill utilization. ……………………………………………………………………………………………………………………………..…………………………………………… CV of Daniel Aginga Opiyo : Tel. -/ -. Email:-Page4 of 5           Pro-actively adapting own style and approach to build rapport, and work with others more effectively Building and maintaining strong relationships and networks Focuses on achieving maximum performance and driving continuous improvement Uses knowledge of people, technology, process, systems and policy to solve problems Takes risks and pushes what is possible Acts in line with legal, regulatory, professional and ethical standards Responds flexibly to changing situations Managing the business and people aspects of change to drive performance Schedules activity and identifies resource needs and dependencies Evaluates progress, mitigates risks and addresses issues INTERESTS AND ACTIVITIES Community and human development projects Engaging in career and business development and seminars HOBBIES Travelling, Football and Meeting new people REFEREES: Mr. Andre Ronoh Projects Director Elrons Ltd Tel. - Mr. Njogu Gitau Projects Manager Impax Business Solutions Ltd Tel. - Dr. AS Merenga School of Pure and Applied Sciences Kenyatta University Tel. - ……………………………………………………………………………………………………………………………..…………………………………………… CV of Daniel Aginga Opiyo : Tel. -/ -. Email:-Page5 of 5