Daniel O’Connor
Address:
22 Kilnamanagh Road, Walkinstown, Dublin 12, Ireland.
Phone:-
Email:-___________________________________________________________________________________________
Education
University College Dublin, Commerce BCOMM. 2017-Present (Due to Graduate May 2021)
- First year G.P.A: 3.2
- Second year G.P.A: 3.2
- Internship Grade: Distinction
Drimnagh Castle Secondary School, Dublin-
- Leaving Certificate Points: 500
Academic Achievements
Awarded Achievement Awards in First, Second, Third and Fifth Year for the highest grades in the year.
Received Outstanding Academic Achievement Award and Distinction in Transition Year for achieving highest
Junior Certificate results in the school.
• Awarded Student of the Year in 2011.
• Obtained Microsoft Office Specialist Excel 2016 certification.
• Attained Google Analytics for Beginners online qualification.
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Work Experience
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Microsoft Ireland, Customer Lifecycle Operations Team, Operations Specialist Intern June 2019-September 2020
Responsibilities:
• Supported the SDMs in management of contactors who sell licences and extensions to MSFT customers.
• Acted as stand-in SDM for U.S. Services programme after only one month in the role.
• Expanded both the EDU and SMB Tele programmes into Global motions.
• Assisted an SDM in the creation and launch of a new Education programme at the beginning of 2020.
• Acted as stand-in SDM for Dynamics programme after only one month in the role.
• Ran weekly team meetings as well as organising weekly lunches and other morale events.
• Organised trips, nights out and various charity events as part of the Social and Communications team.
• Volunteered regularly in Dreamspace camps and school visits.
• Raised over €10,000 for Pieta House through the “Clear The Head” Campaign.
The Academy Nightclub, Promotion Staff June 2017-December 2019
Responsibilities:
• Regularly took charge of the club’s Social Media pages.
• Attracted customers to club nights and events through social media, word of mouth, street promotion.
• Helped to organise club nights and events.
• Acted as an ambassador for the club and dealt with customer complaints and queries.
The Rolling Donut, Barista October 2018-February 2019
Responsibilities:
• Provided customers with excellent service at all times.
• Worked in a small space with multiple other people where communication and teamwork were key.
• Ensured that the work area was kept cleaned and stocked up at all times.
• Delegated work to employees at times when I was the most senior employee working.
• Dealt with complaints from customers in a respectful manner.
American Summer Camp Councillor, Crossroads, Camp Lapham, Massachusetts June-August 2018
Responsibilities:
• Mentored campers (between 9-16 years of age) from under-privileged areas of Boston and Brockton.
• Supported campers and provided guidance with a view to empowering them to transform into informed
individuals and leaders.
• Organised camp events (e.g. hikes, sports days, trips, local community service) for both staff and campers.
• Supervised teens 24/7 with one day off every two weeks.
• Acted as a face for Crossroads at events and upholding the company's reputation.
Flying Tiger Copenhagen , Sales Assistant November 2017-May 2018
Responsibilities:
• Worked alongside other assistants and managers to ensure the shop stayed clean and stocked up at all times.
• Practiced visual marketing regularly as new products were delivered every month.
• Provided great customer service to thousands of people from a wide variety of backgrounds.
Other Work Experience
• G.A.A referee during Transition Year
• Transition year Intern in Dublin City Council Law Offices
• Transition year Intern in Scouting Ireland Head Office
• Customer Support in Bank of Secondary School bank.
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Interests
Scouting Ireland 2007 – 2019
● Completed the Chief Scout Award, and Bronze Gaisce Award.
● Volunteer Leader of Beaver Scouts (children between 6-8 years of age) for 2 years.
● Appointed as a Patrol Leader in Cubs, Scouts and Venture age groups.
● Gained a positive work ethic and developed problem-solving and teamwork skills.
● Recipient of ‘Scout of the World’ award for work done in Tarija, Boivia.
● Humanitarian Project- June-July 2016.
-Chosen to be part of a team travelling to Bolivia to refurbish and extend a refugee centre.
-Built on organisational skills by arranging various activities for local children and scouts.
-Strengthened teamwork skills by working in a small group to complete the job by the strict deadline.
-Communication skills improved by living and working with locals.
-Experienced Bolivian culture first-hand through interactions with locals which helped shape my
flexible attitude and open mind towards other cultures.
UCD Student’s Union-
• Elected to Student Union as Class Representative for Stage 1 Commerce (300+ students).
• Received Certificate of Appreciation and Certificate of Recognition from UCD Student’s Union.
• Represented Commerce students in Union meetings, organised class events and singlehandedly organised
class trip to Edinburgh for 90 Commerce students.
Futbalito, UCD-
• Played football with the Futbalito club twice a week during my first 2 and a half years of university.
• Meeting new students each week from all backgrounds and cultures improved my networking skills and
also helped to improve the languages I studied for my elective modules.
St. James Gaels GAA-
● Certified Youth Coach and Referee.
● Improved leadership, teamwork and social interaction skills by coaching the academy and at camps.
● Awarded Player of the Year of the U17s team and captained the team on numerous occasions.
St. John Ambulance Brigade-
● Gained practical experience in first-aid and public interaction by attending various public events and
providing attendees with medical assistance.
● Promoted to Lance Corporal followed by Corporal.
● Attended multiple competitions and training camps incl. training course at DCU School of Nursing.
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Extra-Curricular Achievements
● Completed FETAC Level 3 Community Participation.
● Obtained Microsoft Office Specialist Excel 2016 certification.
● Chosen to take part in “One Week@Google” programme.
● Served as Treasurer for Debs Committee.
● Awarded Pramerica Certificate of Merit for volunteer work and selected as a Local Honouree.
● Chosen for Bridge21 programme in Trinity College Dublin. Nominated for “Spirit of Bridge” Award.
● Achieved Level A1.1 of the Common European Framework in Italian and Spanish through university
electives, as well as 8 years of French and 11 years of Irish in school.
References available upon request
