DANIEL MONETRO

I'm an experienced customer and technical support agent that worked for multiple companies in my years with BPO (business process outsourcing) companies. I have a strong background with financial and technical services. I have been working with competitive metrics and is focused with customer satisfaction.

Analytical Technical Support representative adept at resolving complex network issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards. Level-headed and calm in stressful situation with well-developed people skills.