PERSONAL & CONTACT INFORMATION
Name: Daniel Eduardo Marchetti
Address: Aberastain 3557 apt. 2, Lanús, Buenos Aires
Phone:-
Email:-Age: 43
Nationality: Argentine
Marital Status: Single
DNI: -
Date of birth: March 18th 1976
Place of birth: Ushuaia, Tierra del Fuego
EDUCATION
ITIL Foundation
MCSA (EXO)
Technical Engineer - Programming (U.T.N.)
High School diploma (Colegio Lincoln de Banfield)
Languages skills / Trainings attended
English (intermediate)
Windows, Office, Linux, DOS, AS400
Networking, Hardware
C/C++, VB.NET, JS, HTML
Leadership courses, coaching and negotiation
CAREER SUMMARY
Head of Service
Novatium
January 2018 to September 2019
providing service to Banco Galicia and Correo Argentino
● Correo Argentino – Proyecto Elecciones 2019
In charge of 980 branches installations (equipment installations and setup,
communication tools & network wiring set up).
Providing support and acting as liaison for 96 suppliers.
● Banco Galicia – Onsite Support
Responsible for onsite support at headquarters and 180 branches nationwide.
Coordinating efforts between a team of 16 collaborators and 60 suppliers.
Maintenance and oversight of the installed base.
Rollout Project Management.
Process coordinator / Service Centre’s manager
PC-Arts
September 2013 to February 2016
Service center management; Responsible for Reprocesses.
In charge of the Post Sales service, focused on retail accounts and management of 60
technicians around the country.
Team coordinator (17 member)
Operations Manager
Global Services
March 2011 to May 2013
Conectar Igualdad Project
Project development, startup and technical service management for the hardware of ANSES’s
“Conectar Igualdad” program, providing support to over- equipment distributed all
over the country for the following brands:
NEWSAN, BGH, NEC, BRIGHTSTAR (Lenovo), AIR COMPUTERS (Samsung), PC ARTS, EXO,
CORADIR, NOVATECH and HP.
In charge of the Lab, the support helpdesk and the Support Center Logistics.
Designing and Implementing processes and systems.
Involved in the ISO 9000 certification process.
Opening and management of 4 local branches.
Leading a team of 17 collaborators
Operations Manager
Global Services
April 2009 to March 2011
Responsible for Printing Solutions services and in charge of the suppliers’ network around the
country.
Managing 30 printing contracts with nationwide coverage.
Leading a team of 20 technicians and coordinating their work.
Migration projects’ administration, implementation, roll-out of installed bases.
Budget planning and execution.
Global Services acting on behalf of CLOROX Argentina SA
April 2008 to April 2009
Responsible for the infrastructure and coordination of MDA.
Providing users with technical support on Windows and AS/400.
Server administration and support (NT, W2K, W2003, Domino, Essbase, BES, BKP, etc.
Lotus Notes 6.5.3 Implementation and support.
Software del Plata acting on behalf of CLOROX Argentina SA
January 2006 to April 2008
Providing users with technical support on Windows and AS/400.
Server administration and support (NT, W2K, W2003, Domino, Essbase, BES, BKP, etc.
Lotus Notes 6.5.3 Implementation and support.
Help desk coordinator
Software del Plata acting on behalf of PETROBRAS
July 2005 to January 2006
Lotus Notes 6.5.3 Implementation and support.
Clients, Outlook Servers and Lotus Notes 5 migration to Lotus Notes 6.5.3 in offices in Argentina
and Brazil.
Technical Support
IBM
October 2004 to June 2005
Providing OnSite technical support in Bank Boston’s headquarters.
Software NT, 2000, XP, Novell, Office, OS2
Hardware desktops, laptops, servers and printers.
Cadbury Stani Adams
March 1994 to June 2004
In charge of Purchasing, promotions, sales, logistics and collections.
Team leading.
Employment References:
Novatium
Adriano Bugliani
-
Global Services
Gustavo Canavesi-
Clorox
Fernando Marron--
Software del Plata
Myriam Riobo--
Empresa: IBM
Andrés Paura
- int 1217
Mail:-Cadbury Stani Adams
Gustavo Magallanes-
Marchetti Daniel - cv --http://www.linkedin.com/in/danielmarchetti
