Daniel Lydia Chisom

DANIEL LYDIA CHISOM PROFESSIONAL SUMMARY Detail-oriented and highly organized Virtual Assistant with two years of experience in administrative support, appointment setting,cold calling, lead generation, email marketing, and social media management. Adept at handling multiple tasks efficiently, ensuring excellent customer service, Utilizing CRM tools to streamline operations. Passionate about helping businesses grow through effective communication and marketing strategies. Skilled in onboarding, client communication and optimizing customer experience to boost business growth. CORE COMPETENCE Virtual Assistance & Administrative Support Lead Generation & Email Marketing Cold Calling & Appointment SettingCustomer Service & Retention Social Media Marketing (Facebook andInstagram) and & Management CRM Tools(Hubspot and sales force ) Strong Communication( Asana and loom) & Organizational Skills PROFESSIONAL EXPERIENCE Virtual Assistant | VeeCrown Company | August 18 -2022 - present. Managed appointment scheduling, email correspondence, and administrative tasks to enhance operational efficiency. Conducted lead generation through research, cold calling, and email marketing campaigns, boosting client engagement. Assisted in social media management by creating and scheduling content to improve brand awareness. Provided top-notch customer service, ensuring high client retention and satisfaction. Utilized CRM tools to track leads, update customer records, and manage workflow. ADMINISTRATIVE ASSISTANT Alegbo Secondary School - Warri Delta State. Organized meetings and maintained schedules, improving team efficiency. Provided an excellent administrative assistant EDUCATION B.Sc. Applied Microbiology | Ebonyi State University | 2019