Daniel Hynes

Daniel Hynes Chicago, IL 60625 --______________________________________________________________________________ PROFILE IT consulting professional with expertise in Commercial and Public Sector sales, business development and account management. Worked with Fortune 1000 companies and state and local governments that were looking for guidance with their digital transformations, software implementations, AI Solutions, data integrations/migrations, Salesforce consulting and managed services. Known for bringing a high level of energy and experience that motivates team to drive results. Excellent abilities in relating to clients/channel partners, product positioning, sales process, and team building. EXPERIENCE CloudQnect 2023 to 2024 Technical Account Executive assisting mid-market commercial clients and PubSec (Federal and State & Local) agencies with their business process automations, data integrations, Salesforce DevOps/DX, multicloud (Sales, Service and Marketing Cloud) implementations and development.  Develop relationships with Salesforce AVP’s, RVP’s and AE’s to get introductions with their install base and new logos  Present CloudQnect services to Salesforce teams at QBR’s and Lunch and Learns  Established relationships with other SI partners to fill gaps in their service offerings like Salesforce DevOps and DX work which is a niche skill set  Worked in channel sales to partner with product providers (Accounting Seed, Titan Forms, Goldfinch…) on the Salesforce AppExchange co-selling their products when clients were looking for a pre-built solutions for their business processes  Conduct sales proposals for CIO’s, CTO’s, IT Directors, and Business leaders in Commercial, Federal and State and Local governments. Developed relationships with other SI’s in the PubSec space to help them with their Salesforce delivery on a project basis or staff augmentation.  Assist the team in all aspects of pre-sales activities including marketing content creation, opportunity qualification, email, and LinkedIn campaigns  Work with delivery to facilitate customer kick-off meetings, client status meetings, PSA/MSA review, SOW creation and quarterly business reviews  Sell CloudQnet’s services related to the Salesforce Clouds, AI, Data Cloud, MuleSoft, RPA and other Salesforce native tools like Copado, Gearset, AutoRABIT and Flossum AVIO Consulting 2021 to 2023 Account Executive and Business Development professional helping mid-market and Fortune 500 clients with their digital evolutions, data migrations, deployment strategies, full stack custom software development and technology consulting. • • • • Developed a deep understanding of Salesforce platform and its capabilities to position the company as a thought leader in the space Developed & published thought leadership content in collaboration with the delivery team Sponsored conferences and engage in speaking events Helped to develop solutions that address specific technical, or industry challenges the client is experiencing • • • • • • • • Market our Salesforce services to our existing clients and to new prospects Collaborate with Salesforce on joint marketing activities such as co-branded webinars, conferences, and events Work with marketing to create content and marketing collateral to enable sales that highlights our experience and services Align partnership goals with the company’s overall business strategy to ensure coherence and focus Identify Salesforce SMEs to work on pre-sales, develop the company’s Salesforce services and thought leadership content Engage with clients on a weekly or monthly cadence providing insights and recommendations based on their specific need and build awareness of our capabilities and needs Work closely with Salesforce to identify strategic accounts and jointly manage client relationships, business development needs to develop relationships with Salesforce leaders in their markets or verticals and drive these actions Developed customer Testimonials and use cases on Salesforce engagements Spaulding Ridge 2020 to 2021 Director of Business Development and Global BDR Manager responsible for growing the firms Salesforce Core, Salesforce CPQ, OneStream, Anaplan, Data & Analytics, Coupa and DocuSign (eSignature and CLM) and global revenue.  Manage the Global BDR group creating emailing and calling campaigns to increase warm lead flow to sales teams  Work with our channel partners (Salesforce, Salesforce CPQ, MuleSoft, Jitterbit, OneStream and DocuSign eSignature, DocuSign CLM) to grow their software licenses and increase professional services fees for Spaulding Ridge  Call on and create relationships with CIO’s, CTO’s and department heads to help resolve their IT challenges  Establish relationships with partner Account Executives to come up with Go-To-Market campaigns and strategize on the best way to help their clients  Learn the different selling points of the Spaulding Ridge practices (Salesforce, Anaplan, Coupa, Onestream, Netsuite, DocuSign and CPQ) to ensure alignment with company goals and determine the best type of client for prospecting  Create marketing campaigns for the different Salesforce business lines, Sales Cloud, Service Cloud, Revenue Cloud, Marketing Cloud and Communities  Extensive outreach to target firms via email, marketing campaigns and phone calls to establish relationships and determine IT needs  Was instrumental in foster long lasting relationships with Salesforce clients which led to a CSAT score of 4.8 out of 5  Lead all the integration sales for the firm across the entire US.  Work with internal colleagues to cross sell integration work within the other practices and find ways to determine sales opportunities for the other practices while discussing Salesforce and integration work  Work on marketing materials, proposals, RFP’s, RFI’s, MSA’s and SOW’s  Coordinate the pre-sales efforts, resource gathering and discussions and kickoff meetings Mountain State Software Solutions (MS3) 2018 to 2021 Sales and Account Management professional with expertise in selling and servicing API enablement, ERP integration, Salesforce (Sales and Service Cloud), DevOps, CI/CD, Portal, IoT, ETL, ML, Big Data/AI and RPA work to commercial and State and Local governments agencies.           Lead business development and client management capture efforts within the Midwest which includes initiating calls to prospective clients, preparing capability statements and conduct client meetings to create opportunities that lead to new business and expand relationships Manage and support channel partners to grow the number of new logo wins and increase revenues. This includes developing sales strategies, setting a regular cadence, develop relationships with partner representatives and perform administrative tasks when needed Responsible for increasing revenues by providing companies with architects, developers, project managers and business analysts that assist with API led integrations, DevOps, internet of things and robotic processing automation Created relationships with new logos and heads of technology (CIO’s, CTO’s…) within current Fortune 1000 clients to help them solve their IT challenges Established relationships with our strategic partners Salesforce/Mulesoft, Google/Apigee, AWS, UiPath and Clearblade to create a bigger presence with their clients and prospects Work with project management, facilitate customer kick-off meetings, client status meetings, PSA/MSA review, SOW creation and quarterly business reviews Provide current clients and prospects with consultations that give organizations a review of their IT architecture and provide solutions that will create a better client experience and streamline the development process Cross sold current clients with a cutting edge technical and development operations support service Help firms facilitate the transformation of traditional technology stacks into container based, micro-servicing frameworks, leveraging technologies such as Kubernetes, Redhat OpenShift, Mesosphere DC/OS, or AWS EC2 Container Service Successfully delivered system modernization and migration programs by subscribing to a serviceoriented architecture framework and incrementally evolving the environment in step with the client’s budget and work environment Christian Brothers Investment Services 2012 to 2018 Managing Director, Relationship Management Responsible for servicing and cross-selling to existing clients and consultants.  Served as the business point person for our ERM software conversion from Saleslogix to BPM Online. This entailed submitting user requirements to a third party consulting firm (SS&C) that was employed to oversee the conversion  Worked with ADP software for the companies back office functions such as payroll, medical benefits and company compliance Northern Trust Global Investments 2007 to 2012 Investment Relationship Manager Responsible for selling products and services to DB and DC Public Fund clients.    Worked on several enterprise-wide technology projects as a member of the sales and client service team including working with internal IT developers to enhance our CRM system and statistical software analytics (Vestek) Served as the main business point of contact for submitting functional requirements to internal development team. Served as main business point of contact for user testing during system development Hynes Investment Advisers, Inc. 2004 to 2007 Principal Independent Financial Advisor that developed, implemented and monitored investment plans for small institutional and retail clients.    Initiated client contacts through cold calling efforts and investment consultant referrals Established long-term, low-cost investment asset allocations to meet individuals’ retirement goals and expectations Completed due diligence on several investment management platforms and performance reporting software providers. This included cost/benefit analysis, data analytics, end user reporting and risk controls. Northeastern Illinois University Adjunct Professor – Investment Analysis 300 Level Class 2005 to 2005 Responsible for teaching students capital markets and investment analysis.      Introduced students to the primary and secondary equity and fixed income markets Showed them the benefits of diversification and the capital market theory Gave a tutorial on how to use online brokerage accounts Brought them through the basics of the CAPM Students were graded on their knowledge of the text material and the results of a stock picking contest Ariel Capital Management, Inc. 2001 to 2004 Institutional Marketing and Client Service Specialist. Integral team member supporting all aspects of sales and client service efforts.      Led a team that initiated and completed a statistical software conversion (Zephyr to Vestek). This entailed cost analysis, establishing user requirements, checking data integrity during conversion and training staff on the user interface Continually reviewed investment agreements to ensure adherence to client investment guidelines Reviewed all quantitative portfolio characteristics pertaining to client statements as well as prospect/finals presentations Ran portfolio attribution analysis to use for quarterly and monthly market commentary Coordinated with operations when opening and closing accounts Northern Trust Global Investments 1998 to 2001 Consultant Liaison Team leader in the institutional sales and marketing group.      Worked with the IT team to establish an integrated ERM and reporting platform (PACE) for internal partners and clients Business point person for internally developed software that was used by the sales and client service team. The tasks included verifying data for accuracy, managing daily data downloads and reviewing final reports Automated the process getting data from a legacy mainframe system into third party databases and marketing materials Utilized statistical tools to formulate product positioning strategies for the sales force and management team Partnered with product management and sales in the creation of presentation materials and product marketing booklets EVEREN Securities (Now Wachovia) 1994 to 1998 Managed Money Product Specialist Provided support to retail brokers regarding investment solutions for their high net worth clients.  Worked with the retail brokers providing asset allocation modeling and investment guidelines for their high net worth and institutional clients     Was instrumental in the implementation of a mutual fund reporting platform that grew from 20 accounts and grew to over 2000 in two years Led a team of users and programmers that set user requirements, checked data integrity and compiled reports for the new performance reporting system Responsible for the daily inquiries and ad hoc requests that would come in from the brokers and their clients Worked with product management to develop sales and marketing strategies to sell the institutional products and services SEI Capital Resources 1989 to 1994 Senior Performance Analyst Provided performance reports for institutional pension fund clients.  Worked on a twelve-month project that entailed bringing a local performance reporting package from Dallas to the central office in Chicago. This entailed working with programmers to merge the old data into the new system, check the validity of the data/calculations and review internal/external reporting SYSTEMS/ SOFTWARE ADP, Salesforce (Sales Cloud, Service Cloud), BPM Online, SalesLogix, Google Docs, Gmail, Google Meet, Google Hangouts, Google Calendar, LinkedIn, LinkedIn Sales Navigator, WeWorked, Jira, Slack, Expensify, Concur, Pipedrive, Zoom, Skype, Microsoft (Excel, Word, PowerPoint, Access, Teams, Outlook), Zoominfo, Outreach.io and Financial Force CERTIFICATIONS/ TRAINING Salesforce – Data Modeling, Platform Development Basics, Data Management, User Management, User Authentication, Certified AI Associate KONG – Foundation Module, Sales Module, Solutions Module, Learning Labs Module, Kong Essentials Module, Kong Terminology Module Apigee - Apigee Edge API Management platform Training, API Innovation with a Consumer Mindset Module, Virtual Sales Training Bootcamp Mulesoft – Composer (Slack, NetSuite, Workday, Tableau, Google Sheets), Anypoint Platform 101, Selling at Mulesoft Course, C4E Delivery 101, Technology Delivery 101, Intro to API Community Manager, What is Mulesoft, Go-To-Market Automation Champion. Google – Certified Google Cloud Sales Representative. EDUCATION M.B.A. Finance, DePaul University B.S. Finance, Illinois State University