Daniel Gold Ayebaeneni

Agent Compliance Agreement This Agent Compliance Agreement ("Agreement") is entered into between Wider Reach LLC, hereinafter referred to as "the Company," and _____________________, hereinafter referred Allison Gold to as "the Agent," collectively referred to as "the Parties." WHEREAS, the Agent is contracted by the Company to perform services as a call center telesales agent; and WHEREAS, the Agent provides identifying information including but not limited to name, address, government-issued identifier card (“Agent Info”); and WHEREAS, the Company manages a telephone call center and provides training and specific scripts, rebuttal scripts, and written instructions (collectively “Agent Material”) to Agents for the purpose of delivering compliant, consistent service to customers; and WHEREAS, the Company utilizes an AI-driven Quality Assurance (“QA”) system to monitor and assess the Agent’s compliance with the provided Agent Material; and WHEREAS, the Parties agree that any non-compliance with the Company's Agent Material may lead to detrimental consequences for the Company, including legal damages, reputational harm and financial losses; NOW, THEREFORE, in consideration of the mutual covenants and promises contained herein, the Parties agree as follows: Agent's Obligations 1.1 Compliance with Instructions: The Agent will follow the scripts and instructions in the Agent Material provided by the Company. The Agent shall not say or imply anything about the service that is not included in the provided materials. 1.2 AI-Driven QA Monitoring: The Agent acknowledges and agrees that their compliance with the Company's Agent Material may be monitored using an AI-driven Quality Assurance system. The Agent consents to the collection and analysis of their Agent Info, calls, emails, performance metrics, and any other relevant data by the Company for any and all purposes it deems necessary. 1.3 Examples of Violations: In addition to section 1.1 above, the following actions hereinbelow (“Violations”) constitute violations of this Agreement and the Company’s policies. The Agent agrees to avoid committing any of the Violations during any interaction with the customer, whether the Agent is reading the script or responding to a customer’s question; or sending or replying to emails. Furthermore, the Agent understands that the Company may add to or make changes to this Violations list at its sole discretion, provided the Company notifies the Agent by email. A. Failure to announce "on a recorded line" at the beginning of each call. (Initials _______) B. Insinuating that the Company owns or directly provides the homes or that the Company qualifies or approves for any loans or programs (Initials _______). (Initials _______) C. Assuring, assessing or insinuating any probability of the customer finding a home or qualifying for any loans or program (Initials _______) D. Misleading the customer about the cancellation process or encouraging them to cancel the service within the trial period. (Initials _______) E. Failure to clearly state that the $1 charge is for a “Trial”,. (Initials _______) F. Displaying disrespect or rudeness towards a customer. (Initials _______) G. Repeated failure to disposition calls accurately. (Initials _______) Consequences of Non-Compliance 2.1 Penalties for Violations: If the Agent breaks any of the rules in Sections 1.1 and 1.3, they will lose their commission for three (3) signups. The exact amount will depend on the current commission structure. (Initials _______) 2.2 Termination: If the Agent breaks the same rule again within 30 days, or breaks any three (3) rules during any 12 month period, they will be terminated immediately. Furthermore, the Agent shall forfeit their commission for seven (7) signups for each broken rule. (Initials _______) 2.3 Company's Discretion: The Company reserves the right to determine, at its sole discretion, whether an agent's actions or statements constitute a violation of this Compliance Agreement. The Company's decision shall be final and binding. Governing Law and Jurisdiction 3.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of State of Colorado. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Colorado. IN WITNESS WHEREOF, the Parties hereto have executed this Agent Compliance Agreement as of the date first written below. Wider Reach By: [Authorized Signatory Name] Title: [Title] Date: [Date] ______________________ [Agent's Full Name] Allison Gold Date: [Date] 01/08/24 Government Issued ID # B- ______________________